Director, Customer Experience Jobs in Santa Clara, CA

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

Accelerate enterprise product strategy for pharmacy-focused digital platforms, driving impactful, secure solutions through AI-driven insights and collaboration across teams, ensuring compliance and in...

Join a team that's poised for growth; lead product management, team building, and strategic decisions for a multi-product portfolio while balancing hands-on execution and P&L ownership in a dynamic ma...

Transform customer experiences by leading integration efforts between Five9 and Google GECX, focusing on innovative AI solutions that enhance interactions across multiple touchpoints, driving market l...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Transform the creative landscape by leading innovative strategies and teams that drive growth through performance marketing, storytelling, and emerging technology, while ensuring an exceptional member...

Empower user experience by leading strategic product initiatives, collaborating with cross-functional teams to craft engaging, personalized solutions that drive user engagement and foster continuous i...

Elevate strategic portfolio management by leading diverse teams, driving governance, and delivering results through impactful project execution aligned with organizational goals and value realization...

Join a team that's redefining financial systems and AI integration to support rapid growth. Lead the development of automated workflows and controls while collaborating with cross-functional teams to...

Join a team that's committed to excellence in quality assurance. You'll lead GXP initiatives, ensuring compliance with global regulations while optimizing systems and processes to support pharmaceutic...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Shape the future of secure authentication by leading a dynamic team, enhancing customer experiences and operational excellence while influencing cross-functional strategy and architecture in a highly...

Lead and empower a distributed Authentication team, ensuring secure, reliable access management solutions while collaborating cross-functionally to enhance customer experiences and operational excelle...

Lead the charge in shaping analytical strategies for innovative products by bridging the gap between Product and Engineering teams. Drive advanced modeling and execute a data-driven roadmap to enhance...

Help us drive vital health plan contracts by ensuring in-network agreements are secured and activated, enhancing member access to essential cervical cancer screenings through targeted strategies and c...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...

Drive the future of customer engagement by owning journey orchestration, shaping automated workflows, and integrating AI insights. Collaborate, simplify, and enhance cross-channel communication in a f...

Shape customer engagement through vision-driven orchestration, defining workflows, enhancing automation, and integrating AI techniques, ensuring cohesive and efficient communication across channels in...

Transform the future of enterprise AI by leading a team of solutions architects. You'll drive customer success, oversee impactful AI implementations, and mentor talent, all while shaping strategic sol...

Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...