Director, Customer Experience Jobs in San Jose, CA

Shape the future of our global GTM strategy by leading capacity planning, territory design, and incentive structures, driving growth and operational excellence across Sales and Customer Success framew...

Lead impactful executive customer councils, shaping strategic dialogues and insights. Collaborate with senior leaders to create engaging content while driving alignment with Autodesk's priorities and...

Shape the future of customer engagement by defining strategic themes and insights for executive councils, fostering meaningful dialogues, and partnering with leaders across marketing and product teams...

Lead enterprise Identity Security, modernizing access operations and governance while ensuring compliance across diverse platforms to mitigate identity risks and enhance security capabilities...

Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...

Drive impactful change by optimizing product operations through collaborative process design, ensuring alignment and efficiency while fostering innovation and simplification across complex product tea...

Join a team that's shaping innovative experiential solutions while leading client services. Oversee project delivery from concept to execution, nurture client relationships, and scale talent in a dyna...

Join a team that's redefining healthcare product management through innovative supply chain solutions. Lead cross-functional initiatives and shape the future of resilience in healthcare with strategic...

Lead the charge in optimizing lifecycle marketing operations, ensuring efficient campaign execution, channel health, automation, and compliance while cultivating a high-performing, technically adept t...

Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...

Drive customer success for our SMB segment by leading a hands-on team, enhancing retention metrics, and implementing strategic engagement initiatives to foster strong customer relationships and optimi...

Drive your career with a strategic role focused on enhancing project management standards and integrating enterprise initiatives. Collaborate with leaders to improve clarity, prioritization, and execu...

Champion a cohesive People Operations strategy that drives talent acquisition, engagement, and culture across multiple entities. Partner with leadership to ensure operational excellence while fosterin...

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...

Contribute to the global growth and monetization of Maps, leading strategies that enhance user engagement and drive impactful results through collaboration with diverse teams and innovative solutions...

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Accelerate progress at retail development through end-to-end project management, ensuring timely openings and adherence to standards. Collaborate with diverse teams and lead vendors to deliver high-qu...

Transform the integration of AI in client and employee experiences by defining user-centric strategies that blend design thinking and behavioral science, driving adoption, engagement, and business imp...

Optimize marketing operations by managing systems, data, and processes to drive pipeline growth. Lead HubSpot and Salesforce integration, oversee lifecycle reporting, and implement AI solutions while...

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

Optimize the global revenue accounting lifecycle, ensuring compliance with ASC 606 while leading high-performing teams. Collaborate cross-functionally to enhance billing, collections, and financial re...

Unlock potential by leading financial integrity, guiding accounting practices, and ensuring compliance. Collaborate cross-functionally to elevate reporting quality and drive risk management, impacting...