Director, Customer Experience Jobs in San Jose, CA

Unlock potential by leading a team focused on optimizing information systems and ensuring compliance with organizational standards. Drive initiatives in technology while managing resources and fosteri...

Elevate your career by owning the architecture of CAD and PDM/PLM platforms, ensuring seamless integration. Collaborate cross-functionally and lead engineering productivity initiatives to achieve meas...

Unlock your potential by leading a high-performing Customer Success team to drive exceptional customer satisfaction, engagement, and growth, while aligning with strategic business goals and fostering...

Empower our data strategy by leading enterprise architecture, driving data migrations, and delivering insights through advanced analytics. Collaborate with cross-functional teams to enhance data usabi...

Champion customer success by leading a global team to drive impactful initiatives, ensuring clients achieve their goals through exceptional onboarding, support, and retention strategies while fosterin...

Shape the future of agentic AI by driving architecture and strategy across banking sectors. Collaborate with diverse teams to establish best practices and influence enterprise direction in a highly re...

Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...

Support strategic account growth by managing relationships and sales for enterprise clients. Drive revenue through product deployment, develop account plans, and collaborate across teams to exceed per...

Help us drive customer storytelling by managing advisory programs and engaging customers through impactful marketing initiatives that align business needs with compelling narratives, fostering cross-f...

Grow your leadership skills as you build and guide a 15-person design team. Drive innovative design strategy and maintain high-quality standards while ensuring fast-paced delivery across our product s...

Transform complex sales operations as a leader in the global Deal Desk organization, enhancing quote-to-cash processes and commercial strategies to support scalable growth in a fast-paced, remote envi...

Transform enterprise marketing by creating a robust upmarket strategy, building deep engagement channels, and partnering with sales teams to drive revenue growth and pipeline efficiency across North A...

Join a team that's driving successful project delivery for clients. Lead diverse teams in managing the end-to-end execution of customer projects while ensuring stakeholder satisfaction and proactive r...

Analyze industry standards to enhance quality and regulatory compliance. Drive internal audits, support cross-functional teams, and influence strategic decisions, ensuring high-quality service deliver...

Take ownership of a comprehensive content marketing strategy that drives brand positioning, revenue growth, and client engagement. Collaborate with senior leaders to create impactful content, oversee...

Drive innovation by leading R&D for data center infrastructure, ensuring seamless integration of power, cooling, and connectivity systems while managing large-scale deployments and cross-functional co...

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...

Drive product marketing strategies by defining customer profiles, positioning, and competitive narratives. Operate independently to inform product strategy across teams, ensuring consistent value arti...

Lead the charge in enterprise business development by identifying, developing, and closing large-scale opportunities with top brands while accelerating growth through strategic relationships and innov...

Advance AI transformation by leading a Center of Excellence, driving organizational change, establishing governance, and building shared infrastructure aimed at optimizing AI capabilities across funct...

Elevate customer engagement by managing SLED accounts, driving retention, and fostering growth. Collaborate with cross-functional teams to deliver exceptional value and achieve customer goals within t...

Champion Dolby's global IP protection strategy, leading a diverse team to enhance policy, compliance, and licensing initiatives. Drive cross-functional collaboration and safeguard the value of intelle...

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...