Director, Customer Experience Jobs in San Jose, CA

Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...

Drive customer success by troubleshooting and resolving complex networking issues. Engage with clients to enhance their experience, manage escalations, and collaborate with sales teams. Leverage techn...

Transform the content landscape by spearheading product strategy and enhancing customer experiences. Leverage AI and market insights to innovate a comprehensive product portfolio while ensuring editor...

Lead the Customer Success team to ensure client retention, satisfaction, and growth. Collaborate cross-functionally to drive adoption of our data intelligence platform and align customer objectives wi...

Architect long-term partnership strategies to elevate business growth, forging high-level relationships and guiding vital decisions on product development versus partnerships for maximum impact in eme...

Accelerate revenue growth by leading a global BDR organization, optimizing strategies, and leveraging AI for pipeline development while fostering cross-functional collaboration and driving a high-perf...

Join a team that's committed to designing intuitive user experiences that enhance health journeys through collaboration, creativity, and thoughtful design, driving impactful results in a growing digit...

Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...

Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Drive the global strategy for Marketing Services, enhancing growth by connecting client needs with innovative marketing solutions. Collaborate with regional teams to achieve revenue goals while managi...

Make your mark at a leading firm by driving Professional Services sales and client success. Collaborate with teams across North America, fostering client relationships while ensuring effective solutio...

Drive the design and delivery of impactful digital experiences, leading a team to create cohesive and innovative solutions that enhance customer and partner interactions across various platforms withi...

Transform the Data Solutions landscape by leading product strategy, driving API integrations, and enhancing partner capabilities to maximize G2 data's market impact and customer value through innovati...

Shape the future of privacy and data protection at a global level. Lead our teams to embed privacy strategies across products and operations, driving compliance and innovation in a fast-paced, agile e...

Unlock your potential as you lead global training operations. Manage cross-functional teams to enhance onboarding experiences, optimize performance metrics, and build leadership capacity across North...

Contribute to strategic brand partnerships by driving revenue growth and optimizing digital marketing solutions for retail clients. Collaborate across teams to deliver impactful campaigns and ensure c...

Lead the charge in forging strategic brand partnerships to drive revenue, leveraging performance marketing insights and data-backed campaigns to educate and influence retail executives, while optimizi...

Champion growth by leading a dynamic sales team, driving strategy, and securing complex enterprise deals to elevate company performance across diverse sectors. Inspire excellence and innovation in a f...

Discover growth by leading integrated marketing strategies for regional programs and partnerships. Oversee a team while aligning initiatives with business priorities to maximize pipeline impact and cr...

Lead the charge in demand generation strategy, directing acquisition efforts to convert prospects into customers. Collaborate cross-functionally to optimize multi-channel programs, drive strategic ini...

Drive customer success by leading a team of Account Managers to exceed retention targets and foster growth opportunities. Collaborate closely with stakeholders to ensure client value and improve produ...

Join a team that's redefining member engagement and proving impact! As a founding member, you'll drive client retention, develop outcomes data, and shape our success strategy. Collaborate with cross-f...

Elevate sales performance by leading and developing an Account Executive team, driving regional pipeline, and implementing scalable sales systems while fostering a collaborative culture across the Ame...

Empower the Learning team to enhance client adoption through strategic content management, coaching, and collaborative release planning. Lead internal training initiatives while reporting directly to...