This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Product Manager, Pro Fulfillment
$170K - $221K *
Empower innovative product development that enhances user experiences and supports home service professionals. Drive impactful outcomes and challenge conventional thinking in a dynamic, user-focused e...
Reposted 2 weeks ago
Senior Director, Product Sales
$190K - $205K *
Shape the future of product sales in Research and Analytics by leading strategic growth initiatives for Academic & Government segments, collaborating with senior leaders to boost revenue, customer eng...
4 weeks ago
Director, Integrated Marketing Strategy
$110K - $130K *
Champion innovative marketing strategy development for complex initiatives, leading strategic planning and execution for ministry programs while enhancing team capability and partner relationships to...
3 days ago
Associate Director, Data Quality Lead
$152K - $283K *
Lead the charge in establishing enterprise-wide data quality standards and practices to ensure accuracy and reliability. Collaborate across teams to transform data for analytics and innovation, drivin...
3 days ago
Director of Analytics, Merchant Ecosystem
$135K - $160K *
Lead analytics initiatives for merchant self-service and BNPL performance; manage analysts, implement data solutions, and collaborate with cross-functional teams to drive insights and improve loan app...
1 week ago
Director Product Management - AI
$150K - $180K *
Transform enterprise data into valuable insights while leading AI-powered product strategies. Drive cross-functional collaboration to deliver secure, innovative, and measurable data capabilities that...
Reposted 4 days ago
Director, Single Family - Remote
$150K - $180K *
Join a team that's driving the growth and strategy of our National Single Family Direct sales segment. You'll lead initiatives, shape customer relationships, and collaborate across functions to delive...
1 week ago
$250K - $275K *
Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...
Yesterday
$120K - $200K *
Collaborate with stakeholders to drive strategic growth in clinical research through key client relationships and innovative business development initiatives, delivering results across the East Coast...
Reposted 2 days ago
Michigan Market Executive - Emerging Middle Market, Director
$160K - $300K *
Lead a dynamic team of relationship managers to drive growth in the Emerging Middle Market. Utilize your extensive experience to enhance client relations, acquire new business, and maintain exceptiona...
Reposted 4 days ago
$150K - $180K *
Take ownership of strategic enterprise accounts, driving growth and customer transformation through executive engagement and multi-year account planning. Partner with key stakeholders to deliver measu...
3 weeks ago
Vice President, Procurement Center of Excellence, Global
$255K - $285K *
Transform supply chain management by leading digital initiatives and central planning processes. Collaborate with cross-functional teams to enhance asset tracking and inventory transparency, ensuring...
3 days ago
$250K - $350K *
Shape the future of information security by leading global strategies in manufacturing plant, product, and application security. Drive compliance and embed security practices that protect connected pr...
2 weeks ago
Assistant Director of Operations
$90K - $110K *
Join a team that's dedicated to driving excellence in distribution operations. Lead safety, quality assurance, and training initiatives while enhancing customer satisfaction and financial outcomes thr...
3 weeks ago
Director, Procurement (Technology & Product)
$150K - $180K *
Lead a high-performing Procurement team to develop strategies supporting technology and product innovation, partnering across departments to drive growth and deliver measurable business value with a f...
3 weeks ago
Managing Director, Contract Logistics
$180K - $220K *
Engage in transformative enterprise logistics partnerships by leading strategic business development initiatives with Fortune 1000 executives, driving revenue growth, and designing custom solutions th...
Reposted 2 weeks ago
Vice President, Product Marketing
$400K - $475K *
Transform the go-to-market strategy and elevate product marketing excellence to drive success in a dynamic SaaS environment. Lead a high-performing team to shape messaging, competitive insights, and l...
1 week ago
$160K - $200K *
Drive cybersecurity strategy and governance for enterprise transactions, overseeing a global team to manage risks impacting valuation. Lead due diligence, integration, and compliance while enabling se...
Yesterday
VP, Commercial - AI Data Solutions
$180K - $220K *
Accelerate commercial growth by leading the AI Data Solutions team, fostering strategic relationships with AGI and Generative AI clients, and driving revenue through innovative partnerships and market...
3 weeks ago
$103K - $153K *
Reimagine client success by leading strategic partnerships with merchants in Canada. Collaborate cross-functionally to drive growth, product adoption, and operational excellence while ensuring lasting...
4 weeks ago
DIRECTOR, REGIONAL SALES - TEXAS
$115K - $135K *
Grow your career with leadership in business development, targeting the Behavioral Health sector. Leverage your expertise to drive sales, establish client relationships, and exceed financial goals whi...
3 days ago
Client Director- Professional Services Sales US East
$132K - $199K *
Champion meaningful client relationship growth by driving Professional Services sales, revenue generation, and success across the east US region while collaborating with peers to maximize booking and...
3 weeks ago
$170K - $190K *
Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...
3 days ago
$132K - $141K *
Reimagine healthcare payer operations by driving AI strategies and product vision across claims, member management, and benefit configuration, ensuring innovative capabilities deliver measurable value...
2 weeks ago
$150K - $180K *
Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...
4 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.