This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Senior Program Manager, People Programs & AI
$120K - $150K *
Drive HR transformation and automation initiatives, enhancing process efficiency and scalability through innovative AI solutions while managing cross-functional projects and stakeholder relationships...
1 week ago
Lead Client Services Project Manager, CX
$90K - $130K *
Champion the delivery of client-facing projects as you lead cross-functional teams, ensuring alignment with project goals, timelines, and budget. Drive partnerships and enhance collaboration with Glob...
Yesterday
$90K - $110K *
Make your mark at the forefront of brand experiences, driving executive relations and strategic engagement. Own high-impact events, enhance team cohesion, and deepen connections to accelerate business...
2 weeks ago
$120K - $150K *
Lead the charge in driving innovative solutions that enhance operational efficiency and foster team collaboration across departments. You'll empower others by leveraging your strategic insights and ex...
3 weeks ago
Field Excellence Lead, US Commercial
$162K - $223K *
Drive field effectiveness by translating strategic insights into actionable plans. Lead cross-functional collaboration to enhance operations and performance for customer-facing teams, ensuring seamles...
5 days ago
$70K - $95K *
Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...
1 week ago
$70K - $95K *
Lead the charge in developing customer relationships while mentoring a team to deliver impactful presentations and support. Enhance account performance through data analysis and cost management across...
1 week ago
Director, GTM Technical Delivery
$177K - $284K *
Shape the future of technical leadership by guiding innovative teams to deliver scalable solutions across GTM platforms while embedding AI practices, enhancing productivity, and fostering a culture of...
1 week ago
Director of Associate Experience & Development
$179K - $280K *
Champion the development of innovative associate experiences, focusing on onboarding and training initiatives for attorneys and litigation professionals to enhance legal capabilities and ensure high-q...
3 weeks ago
Sr. Executive Business Partner
$100K - $130K *
Drive organizational efficiency by empowering senior leaders through strategic executive support, project coordination, and AI-enhanced workflows. Anticipate needs, manage priorities, and facilitate s...
4 weeks ago
Senior Customer Success Manager
$140K - $175K *
Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...
1 week ago
Senior Director of Data Engineering and Transformation
$192K - $256K *
Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...
Reposted 3 days ago
$105K - $114K *
Drive customer retention by leading renewal strategies for complex, high-value accounts. Collaborate across teams to enhance revenue stability, mitigate churn, and influence pricing decisions while me...
1 week ago
Director, Enterprise Business Development
$125K - $150K *
Lead the charge in enterprise business development by identifying, developing, and closing large-scale opportunities with top brands while accelerating growth through strategic relationships and innov...
1 week ago
Director, Operations Business Partner, Renewals
$168K - $272K *
Transform your career as a strategic operations partner, driving impactful solutions in a fast-paced sales environment. Collaborate with senior leadership to optimize operations and elevate business e...
4 weeks ago
Director of Contact Center (Remote)
$90K - $130K *
Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...
1 week ago
Executive Director, Brand Marketing & Reputation
$266K - $360K *
Join a team that's innovating in brand marketing and reputation management. Lead a multidisciplinary organization to enhance stakeholder engagement, drive brand strategy, and oversee content operation...
Today
$198K - $257K *
Champion a high-performing sales team focused on small to mid-sized businesses. Drive team success through development, relationship-building, and strategic problem-solving in a collaborative environm...
Yesterday
$112K - $177K *
Champion our branch strategy and drive agency performance, leading initiatives to grow success through effective planning, relationship-building, and a focus on measurable goals in the insurance secto...
3 weeks ago
$145K - $242K *
Drive strategic growth as a key leader, overseeing sales and marketing initiatives, while forging vital relationships that enhance profitability and market presence in the dynamic retail landscape...
Reposted 4 weeks ago
Senior Director, National Accounts
$150K - $200K *
Shape the future of healthcare by leading national account strategies and driving pivotal partnerships for product launch success, ensuring enhanced patient access and commercial viability in a dynami...
2 weeks ago
Principal Product Manager, Acquisition Products
$120K - $150K *
Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...
2 days ago
$145K - $242K *
Grow your career with a leading distributor by driving strategic sales initiatives, enhancing retail partnerships, and spearheading financial success to achieve regional growth and solidify market pre...
Reposted 4 weeks ago
Senior Director - Account Management
$190K - $220K *
Join a team that's dedicated to enhancing relationships with K-12 education clients through tailored solutions and expert service delivery. Leverage your skills in account management to drive growth a...
5 days ago
$151K - $195K *
Join a team that's driving innovative design solutions for diverse industries. Lead projects that enhance customer experiences, collaborate with cross-functional teams, and shape strategies that incre...
4 days ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.