This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Lead Director - Production Services Operations DDAT
$100K - $231K *
Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...
1 week ago
$174K - $221K *
Manage and optimize comprehensive marketing analytics frameworks connecting healthcare marketing activities to business outcomes. Lead KPI standardization, reporting, and strategic data initiatives to...
Reposted 2 weeks ago
$90K - $130K *
Unlock potential by providing strategic leadership in interactive marketing, guiding clients through effective, data-driven strategies. Cultivate relationships and drive results through collaboration...
3 weeks ago
$138K - $175K *
Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...
1 week ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 4 days ago
Director, Global Customer Training
$120K - $150K *
Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...
5 days ago
Head of Brand & Communications
$120K - $180K *
Lead and elevate brand perception by crafting clear narratives, visual identity, and customer advocacy strategies. Drive brand clarity across channels while supporting product marketing and sales coll...
Reposted 3 weeks ago
$120K - $150K *
Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...
Reposted 1 week ago
$122K - $155K *
Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...
1 week ago
Associate Director, Client Experience
$90K - $120K *
Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...
Yesterday
Director, Account Management Lead
$240K - $270K *
Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...
1 week ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 5 days ago
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
5 days ago
$120K - $150K *
Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...
3 weeks ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
3 weeks ago
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
1 week ago
$96K - $137K *
Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...
1 week ago
$110K - $140K *
Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...
Reposted 2 days ago
$175K - $225K *
Elevate brand storytelling by leading a dynamic content team to create compelling, human-focused narratives that drive engagement and support market growth. Collaborate cross-functionally to harness i...
3 weeks ago
$175K - $190K *
Join a dynamic team as you shape and scale corporate storytelling, define strategic communications frameworks, and enhance the brand’s visibility across multiple channels in a fast-paced, innovative e...
1 week ago
Dir. Digital Data Partnerships and Strategy
$120K - $150K *
Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...
1 week ago
Sr. Director, Business Enablement
$136K - $224K *
Empower cross-functional teams by setting strategic direction and leveraging data insights for effective marketing planning and execution, fostering integrated roadmaps that drive business success and...
Today
Senior Director, Client Media Solutions
$140K - $165K *
Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...
2 weeks ago
$90K - $110K *
Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...
4 days ago
Customer Experience Manager (CXM) -Commercial Accounts
$70K - $95K *
Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...
3 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.