This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
$170K - $205K *
Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...
1 week ago
Senior Director, Practice Area Lead
$125K - $160K *
Transform client engagement within multimodal travel management. Collaborate across teams, drive project success, foster innovation, and build strong industry relationships to elevate service delivery...
2 days ago
Director, Commercial Customer Success
$130K - $180K *
Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...
3 weeks ago
Senior Manager, Customer Experience
$143K - $210K *
Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...
3 weeks ago
$163K - $211K *
Lead and inspire a dynamic Customer Success team, owning strategic enterprise accounts. Drive innovations in retention and growth by collaborating across functions, enhancing client relationships, and...
Yesterday
$90K - $120K *
Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...
3 weeks ago
Customer Experience Marketing Manager
$90K - $120K *
Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...
1 week ago
Lead Director - Production Services Operations DDAT
$100K - $231K *
Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...
1 week ago
$90K - $130K *
Unlock potential by providing strategic leadership in interactive marketing, guiding clients through effective, data-driven strategies. Cultivate relationships and drive results through collaboration...
4 weeks ago
$138K - $175K *
Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...
1 week ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 1 week ago
Director, Global Customer Training
$120K - $150K *
Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...
1 week ago
Head of Brand & Communications
$120K - $180K *
Lead and elevate brand perception by crafting clear narratives, visual identity, and customer advocacy strategies. Drive brand clarity across channels while supporting product marketing and sales coll...
Reposted 1 month ago
$120K - $150K *
Transform customer journeys by leading and scaling a global enablement strategy. Drive measurable engagement and retention through innovative programs, content, and communities while guiding a high-pe...
Reposted 1 week ago
Client Success Director - Amazon
$120K - $150K *
Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...
Yesterday
$122K - $155K *
Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...
1 week ago
Associate Director, Client Experience
$90K - $120K *
Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...
4 days ago
Director, Account Management Lead
$240K - $270K *
Develop high-value partnerships as a leader in client management. Drive growth by leveraging data insights and strategic guidance, while collaborating cross-functionally to optimize client outcomes an...
2 weeks ago
Senior Director, Client Partner
$150K - $200K *
Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...
Reposted 1 week ago
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
1 week ago
$120K - $150K *
Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...
1 month ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
4 weeks ago
Director, GTM Business Operations
$148K - $265K *
Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...
Today
$140K - $160K *
Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...
Today
Director, Customer Engineering
$180K - $225K *
Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...
1 week ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.