Director, Customer Experience Jobs in Plano, TX

Engage in leading digital experiences that drive conversion, engagement, and revenue. Collaborate across teams to optimize customer journeys through data-driven strategies and innovative insights whil...

Manage purchasing strategies to optimize supply chain efficiency, maintain supplier relationships, and ensure product quality while collaborating cross-functionally to meet business objectives and mar...

Join a team that's passionate about customer success and driving value. As a key partner, you will build relationships, guide priorities, and ensure the adoption of innovative solutions in the life sc...

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...

Elevate our audio division globally by building strategic partnerships, representing our studios at prominent events, and enhancing our reputation in the entertainment industry. Drive business develop...

Shape the future of AI-powered banking solutions by defining product strategy, guiding execution, and enhancing market readiness for transformative financial services. Partner cross-functionally to en...

Optimize brand visibility and pipeline growth by leading impactful B2B events. Collaborate across teams to execute seamless in-person and virtual experiences that engage clients, showcase solutions, a...

Join a dynamic creative team where your expertise will drive inspiring video and photo productions across various channels, enhancing brand storytelling while navigating fast-paced projects in an inno...

Partner with us to drive the technical direction and delivery excellence of digital products, ensuring high-quality solutions through effective vendor governance, strategic planning, and hands-on exec...

Collaborate with diverse teams to drive credit management and optimize portfolio performance while managing risk and ensuring alignment with financial objectives. Lead credit strategies and provide in...

Deliver exceptional customer success as you advocate for 750 diverse accounts, ensuring optimal product adoption and retention while building lasting executive relationships and driving proactive enga...

Drive operational excellence and service delivery improvements in Medicaid operations, collaborating with clients and leading a high-performing team to ensure regulatory compliance and innovate proces...

Innovate external-facing initiatives with ownership from concept to execution. You'll navigate ambiguity, leveraging AI-first methodologies to build real solutions, shaping projects that matter to cus...

Champion strategic finance initiatives to optimize revenue and marketing forecasting for DTC and e-commerce channels. Collaborate with senior stakeholders to drive insights that enhance decision-makin...

Unlock your potential by driving the operational excellence of web applications that enhance customer experiences and support business growth through strategic optimization and integration within a gl...

Transform lives by leading impactful programs supporting Veteran mental health initiatives. You will manage a complex portfolio within a federal healthcare environment, ensuring effective communicatio...

Pioneer contact center transformation by owning technical oversight and enterprise design across Genesys and Cisco platforms, driving quality in customer engagements and translating business needs int...

Lead a centralized program management team to optimize technology delivery, drive governance, and enhance cross-functional collaboration, ensuring high performance across technology platforms and oper...

Drive innovation in business development as a key partner in supporting the Intellectual Property practice. Collaborate with attorneys and leadership to create impactful marketing materials and execut...

Champion innovative clinical strategies in ophthalmology, leading the design, execution, and analysis of trials focusing on retina programs, while ensuring patient safety and driving cross-functional...

Elevate global workforce management as you oversee timekeeping processes across multiple regions. Lead operational efficiency while ensuring compliance and accuracy in labor tracking and reporting. Co...

Drive product strategy and lead a cross-functional team to enhance the switchgear portfolio, ensuring profitability and market leadership through innovation, lifecycle management, and targeted market...

Lead the foundation of product marketing, driving positioning, messaging, and sales enablement for B2B software. Collaborate with cross-functional teams to craft compelling narratives and launch strat...

Drive enterprise resilience initiatives, ensuring business continuity and crisis management across the organization. Lead strategic implementations, mitigate risks, and align with regulatory standards...

Transform organizational potential by leading a dynamic team of Program Managers to deliver complex technology programs and strategic initiatives that enhance operations and support national growth in...