Director, Customer Experience Jobs in Plainfield, NJ

Unlock potential by serving as a strategic resourcing leader, integrating data and collaborative team management to enhance workforce strategies, drive performance, and foster operational excellence a...

Empower a high-performing Customer Success team while managing enterprise accounts to enhance post-sale experiences, ensuring value realization and driving growth through strategic collaboration and e...

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Drive growth and client retention by leading a high-performance team and fostering robust enterprise relationships. Elevate customer success through structured strategies and impactful stakeholder eng...

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

Lead the charge in revolutionizing client operations by designing and deploying AI-powered workflows. Drive strategy and execution, manage high-performance teams, and engage with stakeholders to achie...

Innovate customer engagement strategies and drive net revenue retention. Oversee post-sale lifecycle, ensuring high renewal rates and product adoption through collaboration with Sales, Product, and Ma...

Lead the strategic vision and execution of global digital experiences across multiple markets. Collaborate with multidisciplinary teams to enhance online presence using AI-driven tools, ensuring opera...

Drive the vision for a dynamic global digital experience, overseeing redesigns, platforms, and strategies across 54 markets, utilizing AI integrations while leading cross-functional teams to enhance p...

Elevate supply chain performance by leading transformation initiatives that enhance reliability and resilience while driving measurable financial impact in a collaborative consulting environment...

Empower client success by leading omnichannel experience strategies, fostering collaboration among diverse stakeholders to create compelling, accessible customer journeys that drive growth and innovat...

Lead the charge in elevating the Visual Design discipline, setting standards and guiding strategic vision while mentoring a diverse team. Collaborate cross-functionally, champion emerging technologies...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...

Tackle market insights and analytics to shape a customer-centric strategy. Collaborate with cross-functional teams to develop effective Voice of Customer initiatives, leveraging advanced analytics to...

Lead the transformation of customer service solutions by implementing strategic recommendations, redesigning processes, and leveraging technology to enhance client experiences while driving business d...

Accelerate progress at the intersection of technology and strategy. Lead a cross-functional Agile team to define, prioritize, and deliver impactful solutions, ensuring alignment with business outcomes...

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

Lead the charge in transforming business systems strategy and operational efficiency, managing a diverse team across GTM, Financial Systems, Integration Engineering, and ITGC while integrating AI to e...

Champion the delivery of high-impact events by leading diverse teams, managing budgets, and ensuring seamless production from inception to completion. Foster client relationships and oversee logistics...

Build and lead customer and trust operations from the ground up, redefining support and safety processes in an AI-native environment while collaborating cross-functionally to enhance community engagem...

Shape the future of data-driven strategies by leading advisory engagements that transform how organizations leverage AI, analytics, and customer data to drive measurable business outcomes while mentor...

Transform CRM capabilities to enhance customer engagement, leading strategic innovations in technology and analytics. Collaborate across functions to ensure best practices and compliance, driving a hi...

Shape a cohesive customer experience vision for a leading financial institution. Lead and develop a multidisciplinary design team, collaborate across functions, and establish metrics that connect desi...

Join a team that empowers growth through innovative marketing strategies. As a key leader, you'll drive performance and product marketing, scaling advisor acquisition using AI tools while collaboratin...