Director, Customer Experience Jobs in Phoenix, AZ

Innovate service design initiatives across insurance and digital sectors, leading cross-functional teams to create coherent and impactful member experiences while ensuring operational feasibility and...

Engage in strategic account management, leading teams to enhance customer relationships and achieve KPIs. Drive initiatives for operational efficiency, training, and departmental performance, fosterin...

Transform the patient journey by driving activation and retention strategies, ensuring seamless onboarding, timely care delivery, and sustained patient engagement. Own KPIs that impact growth, collabo...

Champion your leadership skills by guiding a team of full-stack engineers to develop enterprise-grade web applications, enhance code quality, and foster a collaborative environment for continuous tech...

Transform our global benefits strategy by leading a high-performing team, optimizing employee wellness offerings, and acting as a strategic advisor to executives while managing our benefits budget and...

Lead and execute high-impact flagship events, enhancing customer engagement and brand presence, while partnering with internal and external teams to ensure exceptional experiences and measurable busin...

Lead the charge in shaping enterprise strategy by partnering with business unit leaders to translate high-level objectives into actionable plans, ensuring alignment with organizational priorities and...

Innovate and execute comprehensive event strategies, managing flagship conferences and internal gatherings with operational precision. Drive attendee engagement and brand loyalty through high-impact e...

Design and deliver AI-enhanced customer experiences, collaborating across teams to improve customer journeys. Utilize design thinking and AI tools to create intuitive digital interactions that drive e...

Grow your career with us by defining and leading marketing strategies that enhance professional engagement, activation, and retention within a dynamic marketplace environment...

Drive the Talent Operations function, building processes and teams to enhance HR service delivery for a high-growth workforce across multiple states. Lead system optimization and cross-functional coll...

Join a team that drives innovative engineering solutions for clinical trials. Lead a talented organization, reshape technology strategy, and enhance operational efficiency while delivering impactful A...

Join a team that's revolutionizing digital commerce by optimizing search experiences, enhancing product discoverability, and driving measurable improvements through data-driven insights and cross-func...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Join a team that drives impactful CRM and marketing tech strategies, enhancing advertiser growth through data-driven solutions, automation, and cross-functional collaboration while leading a high-perf...

Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

Drive curriculum strategy to shape future skills in response to emerging tech trends. Collaborate cross-functionally to create innovative learning experiences that align with current market demands an...

Lead the enterprise strategy for content operations, enhancing scalability, compliance, and user experience. Drive continuous improvement, governance, and team leadership while ensuring alignment acro...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Join a dynamic team to lead global payroll operations, ensuring timely, compliant, and accurate processing across 18 countries while fostering collaboration and innovation to enhance employee experien...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...