Every day, we rise to the challenge to make a difference and here's how the Director, Global Commercial Content Ecosystem role will make an impact: 1. Enterprise Content Operations Strategy & Vision - Define and own the enterprise strategy and vision for the upstream content ecosystem (MLR, DAM, CAT, and integrations). - Ensure platforms collectively enable: - Modular content reuse and scalability. - Accelerated speed-to-market. - Regulatory compliance and audit readiness. - Seamless, user-centric experiences. - Establish DAM as the single source of truth and ensure ecosystem-wide alignment with end users. - Partner with senior leadership to align platform strategy with broader digital, marketing, and business objectives. 2. Roadmap Ownership & Value Realization - Own commercial roadmap for continuous improvement. - Balance strategic transformation with operational priorities. - Define and track enterprise KPIs, including: - Adoption and engagement. - Cycle time reduction (e.g., MLR review timelines). - Content reuse and efficiency gains. - Reduction in manual processes and duplication. - Identify and prioritize innovation opportunities to meet commercial needs (e.g., AI-enabled workflows, automation, intelligent metadata). 3. Governance, Compliance & Operating Model - Establish and enforce enterprise governance frameworks across platforms, including: - Role-based capabilities and permissions. - Workflow standardization and controls. - Metadata and taxonomy discipline. - Ensure platforms embed compliance by design, minimizing reliance on manual processes. - Partner with Legal, Regulatory, and Compliance stakeholders to ensure alignment with evolving requirements. 4. Platform Adoption & Continuous Improvement - Maintain accountability for end-to-end platform performance across the ecosystem from business perspective. - Monitor: - System adoption and utilization. - Workflow efficiency and bottlenecks. - Metadata quality and integrity. - Lead a structured continuous improvement program, driving: - Platform enhancements. - Process optimization. - Integration maturity. - Translate insights into actionable improvements that deliver measurable business value. 5. Vendor and IT Partnership - Serve as the primary business stakeholder representing content operations requirements and priorities. - Partner with IT to ensure: - Scalable, secure, and stable platform architecture. - Effective translation of business requirements. - Timely delivery of releases and enhancements. - Drive accountability across internal and external partners for performance and outcomes. 6. Team Leadership & Organizational Enablement - Lead and develop a team of business process owners and/or operational specialists. - Provide strategic direction and prioritization, while delegating executional responsibilities. - Build organizational capability in: - Platform utilization. - Content operations best practices. - Change management and adoption. - Champion a product mindset across the team and broader organization. 7. Metadata & Ecosystem Alignment - Ensure alignment of platforms with enterprise metadata and taxonomy frameworks. - Oversee the integrity and flow of content and metadata across systems. - Enable robust reporting and analytics through structured, governed data. - Partner with IT team to evolve the content data model and integration strategy. The minimum qualifications for this role are: - Bachelor's degree required. Advanced degree (equivalent) preferred. - Minimum 10 years of pharmaceutical or biotech marketing experience, including global or regional leadership roles. - However, a combination of experience and/or education will be taken into consideration. - 10+ years of experience in content operations, business process, or digital content ecosystems. - Demonstrated leadership experience managing teams and enterprise platforms. - Deep experience with DAM, MLR, and/or content lifecycle platforms (e.g., Veeva, Aprimo). - Strong experience in regulated environments (pharma preferred). - Proven ability to operate at both strategic and operational levels. - Experience driving cross-functional alignment in complex, global organizations. - Strong partnership with IT platform owners. - Strategic leadership with strong business and digital acumen. - Enterprise product mindset and value-driven decision making. - Executive stakeholder engagement and influencing skills. - Strong understanding of content lifecycle, governance, and compliance. - Data-driven and analytical approach to performance management. - Ability to lead through complexity and drive organizational change. - Travel internationally (approx. 20%). - Proficiency in speaking, comprehending, reading and writing English is required. Exact compensation may vary based on skills, experience, and location. The salary range for this position is $112,000.00 - $236,000.00 USD. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. #LI-Remote