Director, Customer Experience Jobs in Oakland, CA

Drive the evolution of our Mid-Market Customer Success team, owning strategy, execution, and customer engagement while leveraging AI for enhanced efficiency and measurable outcomes. Collaborate with c...

Drive innovation and strategy in our Salesforce ecosystem. Collaborate with leaders across multiple functions to enhance customer connections and lead a high-performing team. Shape the future of CRM a...

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

Develop and implement comprehensive project plans while managing multiple teams and budgets. Collaborate with various stakeholders to ensure excellence in production for diverse marketing events, exce...

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

Elevate your career by leading integrated marketing campaigns that drive measurable pipeline growth across multiple segments. Own strategy and execution, collaborate with cross-functional teams, and o...

Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...

Lead a customer support transformation that enhances onboarding, streamlines operations, and delivers outstanding service across customer tiers. Drive strategic initiatives to optimize efficiency and...

Join a team that's shaping the future of loyalty through AI-driven technology. Lead multiple engineering teams in creating innovative, scalable solutions that enhance customer engagement and drive mea...

Lead the design evolution of user experiences, driving innovation and strategy while mentoring junior designers. Balance regulatory compliance and customer needs to create intuitive workflows in a com...

Join us to lead strategic product marketing initiatives, enhance brand positioning, and drive go-to-market strategies for AI, Marketing, and Data Platform products. Inspire a team and make a significa...

Champion customer experiences by leading executive briefings and engagements, collaborating with diverse teams to elevate strategic relationships and drive satisfaction through tailored presentations...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Lead the charge in managing complex projects that enhance customer experiences through data-driven insights and innovative AI solutions, collaborating across teams to deliver impactful results on a gl...

Accelerate progress at the forefront of AI-driven identity solutions, leading enterprise sales efforts in workforce management. Shape the future by driving product adoption and delivering value in a h...

Lead the charge in managing strategic accounts to enhance customer relationships, drive growth, and deliver integrated solutions while collaborating across departments to address challenges and maximi...

Accelerate growth by managing strategic accounts, enhancing customer relationships, and driving complex negotiations. Collaborate across teams to deliver integrated energy solutions while ensuring cus...

Optimize customer support solutions by redefining product roadmaps, driving innovative self-service experiences, and collaborating across teams to enhance user satisfaction for Amazon's diverse produc...

Lead creative production efforts while ensuring effective project management and resource allocation across multiple high-visibility client engagements. Collaborate with cross-functional teams to driv...

Drive the success of a high-performing sales team focused on mid-market client engagement and retention, guided by strategic negotiations and proactive demand generation, enhancing customer experience...

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Lead innovative partner marketing strategies while guiding a dedicated team. Collaborate across functions to enhance Pinterest's advertising partnerships, driving revenue through operational excellenc...

Accelerate progress at the intersection of data and UX by driving product strategy for AI-augmented tools, enabling Fortune 500 clients to derive insights and enhance productivity through intuitive in...

Transform learning and development by architecting a comprehensive program that aligns with business goals. Drive continuous growth, manage effective training initiatives, and partner with leadership...