Director, Customer Experience Jobs in Oakland, CA

Innovate enterprise AI marketing strategies by defining messaging, launching products, and shaping market understanding. Collaborate with teams to enhance positioning and drive engagement, ensuring Si...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

Shape the future of customer support by leading AI-driven solutions for automated resolution, multi-channel strategy, and agent augmentation. This impact role drives performance metrics while defining...

Drive the GTM strategy and product execution for a cutting-edge SaaS offering. Lead technical initiatives, foster cross-functional collaboration, and engage with enterprise customers to deliver innova...

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Champion growth by driving B2B enterprise sales, expanding relationships, and closing multi-million dollar deals in a fast-paced environment. Engage with C-suite executives to develop tailored solutio...

Shape the future of HOKA by defining and elevating brand presence through immersive physical experiences. Lead a multidisciplinary team to design and execute innovative seasonal storytelling across re...

Lead the Customer Success team to ensure client retention, satisfaction, and growth. Collaborate cross-functionally to drive adoption of our data intelligence platform and align customer objectives wi...

Champion the delivery of high-quality software through effective QA governance and strategic oversight. Lead enterprise-wide quality assurance initiatives and optimize testing processes using AI for b...

Shape the future of customer success on the West Coast, leading a high-performing team to drive customer retention and operational excellence while orchestrating strategic initiatives and partnerships...

Lead the charge in transforming high-tech services with strategic planning, team leadership, and client engagement. Drive business success by managing delivery excellence and fostering innovation whil...

Unlock potential by leading UX/UI strategies to enhance digital experiences in healthcare. Drive product innovation and mentor designers while collaborating with cross-functional teams to deliver impa...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...

Join a team that's redefining cloud engineering. Lead innovative solutions and scale AWS platforms while driving strategic initiatives for a robust, secure infrastructure. Make impactful decisions in...

Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...

Tackle impactful leadership by guiding a high-performing team within the SMB sector. Drive strategic product vision and multi-year roadmaps while collaborating cross-functionally for innovative, custo...

Drive your career forward as a strategic leader, shaping product vision and execution for a global SMB portfolio. Collaborate across teams to deliver innovative networking solutions while fostering a...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...