Director, Customer Experience Jobs in New York, NY

Join a team that's driving innovation in omni commerce for a CPG client. Oversee strategic marketing plans, manage key client relationships, and lead a high-performing team to achieve business growth...

Take ownership of revenue strategies and operations, managing a team to drive growth through data-driven decision making, incentive design, and cross-functional collaboration. Be a strategic leader en...

Champion the development of a high-performing team. Translate national strategy into regional execution, ensuring strong market performance and patient impact through effective leadership, coaching, a...

Join a dynamic team as you lead US Customer Success, fostering lasting relationships while driving customer outcomes through strategic engagement and support across multiple business units in the fina...

Transform user experiences by leading a team of UX designers, aligning strategies across products, and delivering innovative design solutions that enhance engagement and streamline complex workflows...

Seeking a strategic leader to drive complex client engagements, mentor teams, and build trusted relationships across diverse industries. You'll tackle business challenges and deliver impactful solutio...

Engage in strategic consulting by leading complex client engagements, mentoring teams, and solving multifaceted business challenges across diverse industries, delivering valuable insights and impactfu...

Shape the future of product strategy and alignment, driving high-impact solutions. Partner cross-functionally to define vision, scope, and investment priorities while leveraging market insights to gui...

Transform portfolio strategy by defining solutions and aligning value streams. Collaborate across functions to drive impactful product initiatives, leveraging market insights to shape long-term vision...

Innovate as a Business Director in Insights and Analytics, leading a talented team to transform raw data into strategic insights, enhancing decision-making and driving operational impact in the Commun...

Empower customer engagement initiatives by driving digital transformation and operational efficiency. Lead AI, automation, and self-service strategies to enhance customer interaction across various ch...

Lead strategic Ecommerce initiatives by advising clients on digital shelf solutions. Drive client satisfaction through analytics and innovative strategies, while managing a dedicated team to optimize...

Lead high-impact initiatives within Customer Operations, bridging teams to enhance efficiency and customer experience. Collaborate with leadership to align projects with company goals and drive operat...

Grow your career with a leadership role that drives certification standards, oversees auditing processes, and fosters a culture of safety and efficiency across teams to achieve excellence in performan...

Lead the charge in shaping and enhancing Salesforce systems, optimizing workflows for GTM and CS&O teams. Drive AI integration, build a high-performing team, and collaborate on roadmaps to elevate cus...

Contribute to the development and execution of a global demand generation strategy, optimizing pipeline growth across multiple channels while collaborating with cross-functional teams to enhance marke...

Engage with stakeholders to manage the Leave of Absence and Accommodations programs effectively. This senior-level role requires deep People Ops expertise to enhance processes and ensure compliance wh...

Shape regional communication strategies that enhance corporate reputation, elevate executive visibility, and engage employees. Collaborate with leadership across markets to execute initiatives that al...

Deliver strategic oversight in entertainment marketing, leading development of client-facing materials and proposals while driving business growth through collaborative and innovative solutions that l...

Drive impactful financial solutions by leading debt securities origination and advising public sector issuers. Foster strategic partnerships, execute transactions, and enhance product offerings across...

Lead the strategic vision for our commissioning and quality assurance programs across data center developments, ensuring unwavering standards for systems readiness and construction excellence througho...

Champion creative excellence as a strategic voice, overseeing brand identity, design, and content across various media. Collaborate closely with leadership to shape impactful engagements, setting stan...

Shape the future of customer experience analytics by developing core CX Metrics dashboards while investigating, cleaning, and consolidating data across multiple systems to enhance operational reportin...

Drive enterprise sales cycles by engaging C-suite leaders. Build relationships, manage complex deals, and consult on high-value solutions in a dynamic professional environment that fosters growth and...

Lead the development of scalable web solutions, enhance user engagement, and mentor engineers in a dynamic team environment while driving architectural decisions and optimizing performance across plat...