Director, Customer Experience Jobs in New York, NY

Champion growth as you lead the Paid Media team to develop innovative paid social strategies, driving measurable business outcomes across diverse, high-growth brands while nurturing top talent in a dy...

Lead the strategy for high-visibility back-office servicing capabilities, guiding product managers and utilizing AI-driven automation to enhance the customer and agent experience in regulatory and spe...

Lead the charge in transforming clinical trials by coaching a dynamic sales team, driving revenue growth, and fostering strong client relationships in the life sciences sector to enhance market presen...

Lead the charge in developing and optimizing retail media strategies, collaborating with multiple teams to drive measurable results through innovative advertising and marketing initiatives across comp...

Shape impactful client relationships by managing seamless implementations, utilizing advanced technologies to personalize email and mobile experiences, while collaborating across teams to achieve clie...

Shape the marketing direction for Home and Toys, driving engagement and growth through innovative strategies and compelling storytelling across customer journeys, collaborating with cross-functional t...

Transform data governance by leading initiatives that bridge legal compliance, data security, and technology operations. Drive innovative self-service workflows while ensuring compliance across divers...

Shape the future of AI marketing by owning strategy and driving enterprise growth. Lead impactful narratives and go-to-market plans, engage audiences, and foster brand leadership in Connected Smart Ho...

Lead the charge in delivering strategic category value by orchestrating client-centric Design & Construction initiatives that align with operational goals, ensuring effective delivery through an innov...

Transform complex organizational dynamics by designing strategic communication and operational frameworks for a large product team. Lead initiatives that align with overarching company goals, ensuring...

Lead and optimize a global Solution Consulting team focusing on library software solutions. Collaborate with key stakeholders to enhance pre-sales strategies, drive revenue, and elevate customer engag...

Transform client relationships and drive high-stakes Oracle E&U programs, leading complex implementations and business development efforts while ensuring quality and client satisfaction across North A...

Join a dynamic legal team to provide strategic advice and leadership in commercial transactions and product development within the mobility sector, driving growth while effectively managing risk acros...

Drive growth in the Property & Casualty Insurance sector by spearheading innovative B2B payment strategies. Collaborate across teams to forge partnerships, enhance solutions, and lead transformative c...

Deliver impact by owning the build of a key Client Communications Service, refining the roadmap and enabling features to enhance client engagement and retention, ensuring alignment with compliance sta...

Transform customer engagement by managing a vast digital success portfolio. Drive retention, adoption, and proactive solutions while collaborating cross-functionally to enhance customer experiences an...

Pioneer a scalable demand generation strategy to drive customer acquisition and revenue growth. Lead cross-functional teams to integrate marketing campaigns, optimize performance metrics, and foster c...

Unlock potential by engaging in strategic initiatives and driving compliance in records management. Collaborate across teams to ensure effective information governance while mitigating risks within a...

Optimize the driver acquisition and marketplace product lifecycle, ensuring integration between driver-side products and backend offerings. Lead a cohesive team to enhance efficiency, guide system imp...

Join a team that's shaping the future of wellness by driving growth in key retail partnerships. This role encompasses account P&L ownership, strategic planning, and cross-functional collaboration to e...

Lead high-end experiential production for diverse clients, managing teams and vendors, overseeing technical feasibility, and ensuring high-quality execution throughout project lifecycles from kickoff...

Lead the development and execution of B2B demand generation strategies, focusing on account-based marketing and multi-channel campaigns to drive revenue growth and enhance market presence for enterpri...

Lead the charge in driving high-impact initiatives across teams while enhancing collaboration, optimizing resources, and ensuring strategic alignment within the organization. Your expertise will conne...

Lead paid search strategy and performance across diverse client portfolios. Collaborate with cross-functional teams to drive growth and optimize campaigns while developing strong client relationships...

Shape the future of connectivity by driving Nexus product strategy and execution. Collaborate across teams, leverage technical expertise, and enhance customer relationships to expand adoption and defi...