Director, Customer Experience Jobs in New York, NY

Lead the charge in transforming high-touch care delivery through innovative product management. Collaborate closely with clinical teams to develop seamless member experiences that blend technology wit...

Empower your career by driving talent development and succession planning initiatives, collaborating with leaders, and leveraging insights to enhance workforce capabilities, creating measurable outcom...

Elevate the Account Management function by driving expansion revenue and AI adoption. Lead a high-performing team, instill sales rigor, and partner cross-functionally to enhance customer relationships...

Join us to lead the owner lifecycle marketing strategy, optimizing journeys and communications across multiple channels. You'll drive engagement and retention, ensuring a seamless experience from init...

Pioneer innovative engineering solutions to enhance global customer experiences in healthcare. Collaborate with leaders across departments to deliver scalable, secure technologies in supply chain mana...

Transform client delivery on complex healthcare projects, collaborating cross-functionally to enhance care programs. Drive alignment, manage relationships, and utilize data insights to predict client...

Lead the charge in optimizing customer operations automation, ensuring the health and performance of AI tools. Drive continuous improvement, manage post-launch lifecycles, and collaborate with cross-f...

Drive your career with a global leadership role, managing a multi-disciplinary team focused on intelligence and insights. Collaborate with senior stakeholders to enhance communication strategies and t...

Drive transformational change as you lead a global team to enhance strategic insights in communications, shaping the future of public affairs through innovative tools and data-driven narratives in a d...

Join a dynamic team driving compliance excellence. Lead regulatory initiatives, oversee audits, and enhance operational integrity by collaborating cross-functionally to navigate healthcare compliance...

Shape the future of enterprise sales by driving strategic client success and exceeding expectations within your territory through innovative technology solutions and strong relationship management...

Drive full-funnel performance for assigned university partners, balancing tactical execution with strategic insights. Serve as a trusted contact, lead initiatives, and enhance partner growth to suppor...

Drive the deployment of global digital capabilities, ensuring process standardization and adoption across regions. Collaborate with stakeholders to enhance supply chain operations and deliver measurab...

Lead the charge in optimizing customer support operations by leveraging data insights and managing vendor relationships to ensure exceptional service delivery and high team performance...

Shape the future of customer support operations by leading teams to optimize service delivery, enhance performance metrics, and cultivate an engaged culture. Utilize data insights and strategic initia...

Shape the future of channel growth by driving strategic initiatives across key markets. Collaborate with leadership to create actionable plans, analyze performance, and foster cross-functional partner...

Help us drive growth by leading and innovating client experiential strategies. Manage teams, budgets, and projects while delivering exceptional service and fostering collaborative relationships to ach...

Shape the future of integrations by transforming bespoke processes into a scalable API platform. Drive faster launches and greater reliability, allowing seamless connections across various data source...

Champion digital transformation by leading a team to ensure seamless adoption of AI-driven workflows and enablement tools in field operations. Drive field readiness, enhance workflow efficiency, and f...

The Director of Audience Engagement will lead marketing strategies to drive registrations and engagement for live events, particularly in the oncology sector. This role requires strong project managem...

Champion the evolution of our global marketing technology ecosystem, driving AI-first strategies that enable scalable, measurable marketing outcomes. Lead cross-functional teams to innovate and optimi...

Transform customer engagement by leveraging AI workflows to enhance business processes, ensuring high-quality, repeatable solutions that drive value and efficiency throughout the post-sales organizati...

Optimize production efficiency by overseeing multiple reconditioning lines, driving continuous improvement, and fostering team development while ensuring compliance with safety and operational standar...

Champion innovative behavior change marketing campaigns to enhance member health outcomes and reduce costs. Lead a cross-functional team in an agile environment, driving strategies for effective consu...

Lead the charge in transforming customer needs into actionable AI workflows, collaborating cross-functionally to design and deploy solutions that enhance business processes and drive measurable value...