Director, Customer Experience Jobs in New York, NY

Shape the future of financial planning by leading forecasting processes that drive accountability and operational excellence across all departments. Collaborate closely with leadership to translate bu...

Accelerate brand transformation by leading a dedicated creative team, ensuring high-quality visual and verbal expression across global campaigns and touchpoints to create memorable customer experience...

Optimize customer engagement across your account portfolio by leveraging actionable intelligence and fostering multi-threaded relationships to drive business outcomes and renewal success in a fast-pac...

Lead the charge in enhancing client satisfaction by managing impactful implementations, optimizing benefit administration platforms, and driving continuous improvements across multiple teams to ensure...

Accelerate progress at Healthcare Payers by driving net-new logo acquisition and shaping transformational deals. Engage with C-level executives to deliver impactful solutions in digital transformation...

Help us scale and enhance support operations in telehealth by leading managers, optimizing workflows, and integrating technology to improve customer experience while maintaining quality and compliance...

Play a key role in driving product marketing strategies and thought leadership for B2B segments. Collaborate across teams to craft compelling messaging, enable sales, and leverage insights to elevate...

Drive strategic growth in the financial services sector by leading high-impact sales efforts of AI-powered identity and fraud solutions, targeting both greenfield and existing accounts for maximum val...

Unlock potential by leading a talented team to deliver high-quality email campaigns while optimizing technical workflows and integrating AI tools in a fast-paced, collaborative environment focused on...

Join a dynamic team to oversee strategic initiatives that enhance customer experiences. Leverage your CRM expertise to design impactful communication strategies and nurture customer relationships acro...

Transform global quality strategies by leading continuous improvement initiatives, enhancing product reliability, and ensuring customer satisfaction through a robust quality management system and cros...

Drive innovation in digital wealth management by aligning business strategies with technology roadmaps, enhancing client experiences through seamless integrations across multiple segments, and leading...

Optimize execution of product strategies by owning prioritization and portfolio views. Lead cross-functional teams, ensuring transparent decision-making and measurable outcomes while driving delivery...

Drive success by building a top-notch Sales Enablement team, creating impactful content and programs that empower sellers. Influence cross-functional alignment and continuously improve tools to enhanc...

Transform our Sales Enablement function by building a high-performing team and your strategic oversight will drive seller readiness, optimize tools, and enhance execution, ensuring alignment with the...

Join a dynamic team to lead and innovate in the strategic execution of quantitative investment strategies. Drive product development and modernization to enhance systematic investing capabilities whil...

Contribute to a transformative global marketing strategy that drives growth, enhances brand reputation, and integrates innovative AI applications across all marketing channels while leading a high-per...

Drive success by cultivating relationships and closing new business in a dynamic technology startup. Collaborate with teams across the US and Europe to impact the legaltech industry through effective...

Help us redefine market presence through innovative marketing strategies, leading a dynamic team to merge crypto and traditional finance trends while enhancing brand identity and market visibility...

Elevate the digital commerce experience by designing, building, and optimizing customer self-service capabilities while ensuring seamless operational alignment with business teams and tech leads...

Join a team that's redefining pharmacy claims adjudication by owning strategy, roadmap, and delivery of complex systems. Collaborate cross-functionally to innovate and ensure operational excellence at...

Elevate your career as you own the strategy and delivery of complex pharmacy claims adjudication, collaborating cross-functionally to drive operational success while ensuring regulatory compliance and...

Grow strategic partnerships to enhance revenue and customer experience. Collaborate across teams to develop innovative programs, optimize initiatives, and drive measurable impact while ensuring timely...

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...