Director, Customer Experience Jobs in New York, NY

Shape strategic CX initiatives that drastically influence market positioning, drive business outcomes, and mentor others. Lead executive storytelling and experience-led transformations for improved cl...

Join a dynamic team as you shape the future of customer experience strategy, drive impactful change, and lead a high-performing culture that connects business outcomes with innovative solutions that r...

Elevate brand experiences by architecting and championing transformative design systems that bridge digital and physical realms, driving business growth and ensuring cohesive global strategies across...

Lead a dynamic team to drive client success and revenue growth through strategic brand insights and collaboration, ensuring exceptional service delivery and fostering trusted relationships with key st...

Join a leading team in redefining customer servicing through innovative product strategies, enhancing operational efficiency, and fostering a collaborative culture that drives transformative solutions...

Drive the creation and oversight of a risk framework that balances growth with security. Partner with cross-functional teams to implement risk strategies operationally, while conveying insights to exe...

Lead the transformation of digital back-end systems to enhance healthcare interoperability, ensuring secure and compliant data exchange across multiple stakeholders while guiding teams towards measura...

Transform support operations into a strategic advantage by leading a diverse team to create a world-class customer experience. Drive metrics, develop leaders, and ensure operational excellence in a fa...

Transform HR operations and onboarding by leading processes, ensuring compliance, and enhancing employee experiences through strategic oversight and teamwork with key departments...

Shape the future of biotechnology by leading critical commercialization initiatives. Drive cross-functional collaboration, manage complex projects, and streamline execution for successful product laun...

Shape the future of enterprise architecture and governance by leading initiatives that enhance technology integration, data quality, and responsible AI practices, paving the way for innovative, sustai...

Shape the future of user experience by leading strategic design initiatives that blend business goals with user insights, enhancing end-to-end card shopping experiences and driving confident customer...

Lead the charge in real estate strategy and workplace transformation across multiple major locations, ensuring optimal employee experiences, effective space utilization, and seamless facility manageme...

Advance client relationships by managing renewals and expanding sales in strategic customer segments, focusing on maximizing satisfaction and business growth across corporates and financial institutio...

Deliver impactful field execution by bridging strategy and operations, ensuring initiatives achieve success through proactive risk management and collaboration across teams, all while enhancing accoun...

Transform the Sales Development landscape by leading a high-performing team, optimizing cross-functional processes, and driving innovative AI-first strategies to enhance pipeline generation and sales...

Lead the charge in shaping global insights and content strategies that influence decision-making, connect data and expertise, and elevate market positioning through impactful research and collaboratio...

Accelerate progress at a dynamic construction site by leading project execution, ensuring compliance, and managing multidisciplinary teams to deliver high-quality results on time and within budget...

Manage design-build construction projects, ensuring compliance and quality. Collaborate with diverse teams to oversee progress and resolve issues while maintaining documentation and safety standards f...

Redefine the future of talent acquisition by building a world-class internal recruiting team, partnering with leaders, and driving exceptional hiring practices to scale effectively while maintaining h...

Oversee comprehensive marketing and communication strategies, ensuring effective media relations and brand visibility. Spearhead initiatives that engage influencers, facilitate leadership opportunitie...

Strategize and execute a growth roadmap to enhance guest engagement, driving revenue through innovative product experiences. Collaborate with cross-functional teams to realize high-impact projects tha...

Optimize the bank's security landscape by designing, implementing, and managing a comprehensive information security program, focusing on risk assessment, compliance, and incident response to safeguar...

Reimagine corporate marketing by leading a dynamic team to craft cohesive narratives that resonate with industry leaders and customers. Shape strategies across public relations, social media, and comm...

Shape the future of commercial analytics by driving insights, optimizing tools, and enhancing sales processes. Collaborate with leadership to develop market opportunities and ensure data accuracy for...