Director, Customer Experience Jobs in New York, NY

Lead the charge in developing and managing digital collections strategies through advanced analytics, driving performance and engagement across diverse consumer portfolios with a focus on innovation a...

Elevate the agency's talent development ecosystem by spearheading innovative programs that enhance early-career experiences and foster the next generation of agents through strategic performance manag...

Transform the operational backbone of a fast-growing company. Lead strategic planning, harness internal communications, and refine business processes to drive alignment and accountability as you partn...

Shape the future of paid social, retail, and creator media by driving strategic planning and execution across platforms. Measure growth through analytics while maximizing ad spend efficiency in a dyna...

Help us accelerate progress at the intersection of craft and precision. As a vital member of our creative team, you will execute high-quality production work across multiple channels while maintaining...

Empower brand loyalty by leading customer engagement strategies, enhancing CRM, and managing multi-channel communication to drive growth and customer connection in a fast-paced retail environment...

Innovate customer engagement by leading loyalty strategies that enhance brand loyalty, driving acquisition and retention through strategic CRM initiatives and cross-functional collaboration for measur...

Accelerate growth by leading our customer engagement strategies, focusing on a dynamic loyalty program that enhances member retention and drives sales through innovative marketing and customer-centric...

Drive innovative digital contact strategies, leveraging analytics to enhance collections and customer engagement across diverse channels. Lead cross-functional projects, ensuring effective execution a...

Join a team that drives project success by managing delivery from inception to completion. Oversee resource allocation, maintain client relationships, and ensure quality outcomes in a dynamic environm...

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...

Lead and optimize global content production processes, unifying effort across teams to ensure efficiency and quality. Drive automation and partner management for enhanced scalability and strategic ali...

Shape the future of consumer fulfillment quality by driving product strategies that enhance reliability and reduce defects. Collaborate across teams to deliver impactful interventions, ensuring a seam...

Empower a team of sales professionals to exceed revenue targets, enhance processes, and foster a culture of continuous learning while driving go-to-market strategies and maintaining high performance s...

Advance your career by managing key client relationships and leading a team. Drive client success through strategic planning, account management, and effective communication. Foster growth and retenti...

Join a team that's dedicated to elevating author engagement and success. Drive the strategy that enhances community connections while leveraging author expertise to inform impactful learning experienc...

Grow your career with a dynamic role bridging strategic planning and operational excellence, driving Amazon commerce initiatives while ensuring seamless execution and data-driven decision-making to en...

Innovate as a strategic leader in media operations, driving growth and efficiency across the organization. Collaborate with executives to implement transformative business strategies that enhance clie...

Champion user intelligence and research at a strategic level, driving insights and building a high-performing team within a dynamic organization. Collaborate across functions to enhance user experienc...

Lead the charge in lifecycle and performance marketing strategy for a major service. Drive customer engagement, retention, and growth through innovative marketing programs while managing a high-perfor...

Lead strategic client relationships, driving growth and satisfaction while collaborating across teams to unlock opportunities and enhance service delivery for top-tier accounts in a dynamic environmen...

Join a team that redefines digital experiences through design and collaboration. Leverage advanced technologies and AI to innovate and prototype cutting-edge solutions, working closely with engineers...

Lead the charge in transforming regional strategies into impactful execution while coaching a high-performing team. Foster growth and align cross-functional collaboration to enhance patient and custom...

Drive successful project delivery by collaborating with clients and cross-functional teams, ensuring alignment of services with client needs and strategic goals. You'll leverage project management ski...

Transform healthcare partnerships by spearheading AWS collaborations, aligning multi-discipline teams for strategic growth. This leadership role focuses on driving market execution, enhancing client e...