Director, Customer Experience Jobs in New York, NY

Lead the charge in shaping our events strategy, managing budgets, and building a high-performing team. Drive impactful hosted and sponsored events while ensuring alignment with our brand and measurabl...

Take ownership of XDR product strategy and execution, driving cohesive integration across security domains to enhance customer outcomes and competitive positioning. Lead a high-performing team in deli...

Transform delivery excellence by leading a dynamic team, optimizing client engagement, and innovating internal processes while driving profitability in a rapidly scaled, AI-native consulting environme...

Lead the charge in enhancing live media capabilities, driving product vision and strategy for complex streaming services while managing and developing a high-performing team in a fast-paced environmen...

Join us in revolutionizing go-to-market (GTM) operations as you lead the charge in optimizing sales processes, integrating technologies, and enhancing operational efficiency to drive revenue growth an...

Lead the charge in defining product vision and strategy for investment solutions. Drive product innovation and execution while collaborating with cross-functional teams to enhance client value and ens...

Join a team that's transforming enterprise client onboarding through effective project management. Leverage your expertise to drive software implementations, ensuring impactful outcomes while fosterin...

Design and optimize the operating rhythm that unifies the GRC product team, driving effective launch processes and enhancing cross-functional collaboration between Product, Marketing, and other teams...

Transform customer engagements by expertly overseeing the scope, billability, and delivery of strategic services, while ensuring seamless collaboration across functions and a commitment to operational...

Advance customer support excellence by leading and mentoring a remote team. Drive operational efficiencies and enhance customer experience while achieving key business metrics. Foster collaboration an...

Transform customer engagement through lifecycle marketing strategies. Shape the journey for prospects and owners alike, ensuring communication excellence and data-driven decision-making as an integral...

Unlock potential by leading multidisciplinary teams to design AI-powered customer service experiences, driving user-centric product strategies that enhance business impact across digital and conversat...

Elevate business growth by leading development efforts for a managed services platform, driving revenue, and expanding client adoption through innovative solutions and strategic partnerships...

Shape operational excellence by leading multi-unit restaurant initiatives, ensuring project success, and fostering a positive work environment while driving team performance and guest satisfaction...

Lead the charge in the production department, driving strategic initiatives and operational excellence while mentoring a talented team to achieve exceptional client experiences in experiential marketi...

Join a team that's redefining community media by providing strategic leadership across diverse programming. Oversee Studio BK and Community Media efforts while fostering talent development and impactf...

Lead the charge in enterprise-wide capacity planning and forecasting, modernizing processes and integrating AI-driven insights for operational efficiency and performance improvement across diverse ope...

Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...

Shape the future of product-led growth analytics by leading a team to enhance customer journey insights, drive strategic partnerships, and improve measurement for better decision-making across product...

Join a team that's redefining digital strategy for B2B SaaS. Lead comprehensive initiatives that enhance visibility, optimize user experience, and drive performance marketing, all while managing exter...

Inspire brand evolution by leading cohesive communications and strategic initiatives. Oversee a creative team and partnerships in delivering a unified brand narrative that captivates diverse audiences...

Champion strategic sales transformation by leveraging data and insights to drive growth, optimize operations, and enhance decision-making across a global sales organization. Collaborate with leadershi...

Drive the evolution of our brand's visibility by optimizing search and AI interfaces, ensuring seamless discovery across digital landscapes. Lead a team to innovate and implement systems that enhance...

Join a dynamic team leading Total Rewards initiatives, enhancing governance, and driving transformation across compensation and benefits in a fully remote role. Partner with stakeholders to ensure eff...

Manage a team of medical writers to develop impactful scientific content, ensuring accuracy and compliance. Collaborate with clients and cross-functional teams to drive medical strategies and delivera...