Director, Customer Experience Jobs in New York, NY

Drive transformative customer experiences by leading a dynamic team, leveraging data insights, and executing high-impact initiatives to enhance fan satisfaction and operational excellence in the onlin...

Drive operational excellence by leading book production for diverse adult titles. Guide a talented team, optimize workflows, and collaborate cross-functionally to ensure high-quality manufacturing and...

Unlock your potential to lead programmatic strategies, shape best practices, and empower teams to excel in the DSP landscape. Collaborate with stakeholders and transform our approach to digital advert...

Accelerate healthcare innovation by leading strategy and development of Provider Directory Products. Collaborate with cross-functional teams to deliver effective solutions, drive market expansion, and...

Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...

Lead the charge in influencer partnerships across healthcare campaigns, managing creator relations, content development, and compliance while collaborating with cross-functional teams to drive scalabl...

Advance customer success across the Americas by leading enterprise strategies, driving value for top accounts, and fostering a high-performing team to achieve exceptional ROI and retention in a growth...

Deliver results and drive innovation in the Transportation & Logistics sector. Lead the sales strategy, build vital relationships, and mentor a high-performing team to exceed growth targets and captur...

Lead the development of data-driven strategies, overseeing analytics initiatives that deliver actionable insights and measurable value to clients. Collaborate across teams to tackle complex business c...

Lead innovative V&A marketing strategies within the Neuroscience sector, driving brand growth through integrated programs, cross-functional collaboration, and strategic planning across various channel...

Deliver integrated omnichannel marketing plans and strategies for diverse clients. Lead cross-functional teams, drive client relationships, and champion innovative, data-driven solutions while mentori...

Accelerate customer success by managing key accounts to enhance relationships, product adoption, and retention. Drive measurable outcomes with a playbook-led strategy focused on account health, operat...

Drive the end-to-end strategy for professional marketing, building demand generation initiatives to cultivate advocacy and awareness within the family law sector, transforming a channel into a measura...

Lead the strategy and execution of AI and workflow capabilities, driving innovative solutions that enhance user experience and business outcomes across a scalable product suite. Mentor a team of Produ...

Pioneer innovative creative strategies while harnessing data-driven insights. Lead a dedicated team to enhance brand performance across multiple channels, shaping impactful health narratives that reso...

Transform client relationships and drive growth by exceeding sales targets, mentoring teams, and leveraging your sales expertise. Shape the future of our offerings in the financial services sector and...

Drive growth across all user touchpoints, enhancing acquisition, onboarding, and retention. Lead strategic initiatives, optimizing our new membership experience while collaborating cross-functionally...

Grow your career with a role that drives strategic client partnerships, enhances digital marketing efforts, and leads high-performing service teams to achieve client goals, ensuring satisfaction and c...

Join a team that's leading project management innovation across diverse divisions, ensuring alignment with strategic initiatives while delivering quality results and maintaining stakeholder satisfacti...

Drive transformative change by leading enterprise-wide change management strategies, fostering user adoption, and executing a comprehensive approach to cultural and process shifts for seamless integra...

Join a team that drives innovative product solutions, enhances customer experiences, and optimizes data systems for over 100 million users. Lead cross-functional initiatives, leverage technology, and...

Elevate your career by leading creative development for branded video content while managing high-performing production teams and driving innovation in storytelling across multiple platforms. Join us...

Manage client engagements by overseeing reception and conference services. Develop programs to enhance hospitality and operational efficiency while leading a dedicated team and ensuring exceptional gu...

Accelerate progress at a cutting-edge organization driving social performance insights. Lead cross-functional teams to connect data-driven strategies with actionable business outcomes, enhancing overa...

Lead the strategy execution for key global clients, driving client value, retention, and new business growth while cultivating trust-based relationships with senior leaders and maximizing account pote...