Director, Customer Experience Jobs in New York, NY

Lead the strategy and operations for search and discoverability across SEO, AEO, and new channels. Collaborate with cross-functional teams to drive measurable business growth and enhance customer enga...

Transform the Services Program Management landscape by enabling teams to excel in performance, reporting, and collaboration. Drive impactful change through innovative solutions and strategic stakehold...

Join us to lead the VIP Customer Experience program, driving high-level client engagement and team development while shaping operational excellence and service quality for our elite clientele. Your le...

Pioneer innovative clinical pharmacy strategies to enhance Medicare Stars performance. Leverage deep expertise in pharmacy quality, influence cross-functional teams, and drive measurable outcomes to i...

Lead the charge as an Agile Program Director, enhancing team dynamics and driving performance within the Agile Release Train. Inspire continuous improvement, foster cross-team collaboration, and manag...

Partner with us to redefine customer engagement in healthcare, leveraging your strategic expertise to drive alignment and actionable plans. Build cross-functional collaborations that empower teams and...

Lead the charge in driving strategic business outcomes across Neuromuscular initiatives. Collaborate cross-functionally to translate insights into actionable plans that enhance commercial effectivenes...

Lead the marketing strategy to shape demand, narrative, and category presence. Drive content creation, partner with sales, and build a marketing team, all while educating customers on AI-powered solut...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Drive strategic web optimization and user engagement by leading funnel development, A/B testing, and storytelling strategies. Manage web publishing efforts, enhance user experience, and collaborate wi...

Unlock creative potential by leading brand strategy initiatives that drive unique customer engagement and enhance brand experiences. Collaborate with teams to deliver impactful marketing solutions acr...

Lead the charge in building a robust marketing function, collaborating cross-functionally to define strategy, enhance product positioning, and drive growth through innovative content and go-to-market...

Drive product strategy and vision for MarTech Customer Data Platform, enhancing marketing effectiveness and customer engagement across global markets. Collaborate across teams to ensure seamless deliv...

Optimize user experiences by leading strategic product initiatives in digital media. Collaborate with cross-functional teams to innovate and drive metrics-driven decisions that enhance engagement acro...

Lead the charge in marketing analytics to drive data-driven investment decisions, optimize performance across channels, and unlock scalable growth opportunities while guiding a high-performing analyti...

Lead marketing analytics initiatives to drive strategic investment decisions, optimize channel performance, and uncover scalable growth opportunities by collaborating with cross-functional teams and l...

Drive complex, multinational projects by leveraging established methodologies and coordinating resources. Ensure timely execution and communication among stakeholders while managing risks and facilita...

Drive transformative customer experiences by leading a dynamic team, leveraging data insights, and executing high-impact initiatives to enhance fan satisfaction and operational excellence in the onlin...

Drive operational excellence by leading book production for diverse adult titles. Guide a talented team, optimize workflows, and collaborate cross-functionally to ensure high-quality manufacturing and...

Unlock your potential to lead programmatic strategies, shape best practices, and empower teams to excel in the DSP landscape. Collaborate with stakeholders and transform our approach to digital advert...

Accelerate healthcare innovation by leading strategy and development of Provider Directory Products. Collaborate with cross-functional teams to deliver effective solutions, drive market expansion, and...

Pioneer operational excellence in the Product organization by designing and enhancing effective delivery models, aligning cross-functional teams to drive scalable execution, and fostering a culture of...

Lead the charge in influencer partnerships across healthcare campaigns, managing creator relations, content development, and compliance while collaborating with cross-functional teams to drive scalabl...

Advance customer success across the Americas by leading enterprise strategies, driving value for top accounts, and fostering a high-performing team to achieve exceptional ROI and retention in a growth...

Deliver results and drive innovation in the Transportation & Logistics sector. Lead the sales strategy, build vital relationships, and mentor a high-performing team to exceed growth targets and captur...