CONNECTIVERX

Manager, Program Management

CONNECTIVERX • $72K — $106K *
Whippany, NJ 07981In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s Degree or equivalent experience.
  • 3-5 years in account management or sales experience in life sciences or healthcare services.
  • Strong knowledge of completing Requests for Proposals (RFP).
  • Familiarity with contracting processes including SOWs, POs, and IOs.
  • Broad knowledge of healthcare marketing, especially affordability products and brand strategy.
  • Working knowledge of the Med Legal Review (MLR) process.
  • Excellent verbal and written communication skills.
  • Intermediate to expert level proficiency in Microsoft Office applications.
  • Strong organizational and time management skills.
  • Proactive, results-driven, and self-motivated.

Responsibilities

  • Manage responsive day-to-day client contact and requests for ConnectiveRx solutions.
  • Complete RFPs and SOWs with oversight from Business Development executive.
  • Coordinate program setup with internal teams and clients, monitoring performance.
  • Develop and share account activity updates and reports, analyzing financial and performance data for actionable insights.
  • Contribute to account management strategy and recommend sales planning and service improvements based on client relationships and data outcomes.
  • Perform other duties as assigned.

Benefits

  • Collaborative work environment across various teams.
  • Opportunities for professional development and career progression.
  • Access to advanced tools and resources to enhance client solutions.
  • Dynamic setting that encourages proactive problem-solving and innovation.
Full Job Description
The Manager, Program Management is responsible for managing key aspects of the client relationship to effectively implement current messaging solutions to grow the business for various ConnectiveRx accounts. Acts as a point of contact for clients on day-to-day requests that require a high level of understanding of the internal ConnectiveRx end-to-end processes and solutions. Responsible for key deliverables for new “opportunities” that include significant input into the Request for Proposals (RFPs) and Contracting / Statements of Work (SOWs). Develops client presentations/ communications and participates in client presentations.  Responsibilities
  • Manages highly responsive day-to-day direct client contact by responding to client requests or initiating contacts that result in excellent execution and delivery of the ConnectiveRx solutions. Develops effective client-facing communications that include marketing and sales representations and account status updates.
  • Completes Requests for Proposals and Statements of Work with guidance from the Business Development executive. Gathers information for a wide range of internal resources, ensuring completion and review by the appropriate approvers/decisionmakers. Provides input into the annual renewal process.
  • Coordinate program setup with various internal teams and clients. Will also monitor and report on program performance.
  • Develop and share account activity/status updates, reporting, and invoicing. This requires knowledge of and gathering extensive information from a range of internal ConnectiveRx resources. Develops and runs reports on financials or performance to respond to both client and internal needs across ConnectiveRx at an enterprise level. Analyzes the output, it’s meaning and can summarize and recommend actionable steps either for the client or ConnectiveRx based on the analysis.
  • Contributes to the implementation of the account management strategy and makes recommendations for sales planning/revenue growth and process or service improvements based on the nature and knowledge of the client relationship, the competitive environment and analytic data outcomes.
  • Other duties as assigned.
Qualifications
  • Bachelor’s Degree or equivalent experience.
  • 3-5 years in account management with client relationship management responsibility or related sales experience in life sciences or related healthcare service provider industry.
  • Strong knowledge of and ability to complete Request for Proposals (RFP).
  • Strong knowledge of contracting processes and ability to route Statement of Work (SOW), Purchase Orders (POs), Insertion Orders (IOs), etc.
  • Broad knowledge of target marketing, preferably in the healthcare related fields of affordability products, services and client brand strategy.
  • Working knowledge of Med Legal Review (MLR) process.
  • Excellent verbal and written communication skills.
  • Intermediate to expert level of Proficiency in Microsoft Office applications, specifically Excel, PowerPoint, Outlook, and Teams.
  • Excellent organizational and time management skills
  • Proactive, results-driven, and self-motivated.
  • Able to effectively prioritize deliverables across time zones and multiple geographies and manage time, ensuring the critical items are resolved.
Posted Salary RangeUSD $72,500.00 - USD $106,000.00 /Yr.

About CONNECTIVERX

ConnectiveRx is a leading, technology-enabled healthcare services company. We work strategically with hundreds of biopharmaceutical manufacturers to help commercialize and maximize the benefits of specialty and branded medications. Our mission is to simplify how patients get on and stay on therapy. We fulfill our mission by providing our customers with innovative solutions such as patient affordability and access, adherence and patient support programs, and clinical trial support. Our proprietary technology platform, coupled with our team of experts, provides a seamless experience for patients, providers, and biopharmaceutical manufacturers alike.
Learn more about CONNECTIVERX
Size
1,000 employees
Industry
Pharmaceuticals & Biotech
Net Income
$10 million
Founded
2015
5 Year Trend
+20%
Revenue
$2 billion
NASDAQ
CNXR
* Ladders Estimates

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