Director, Customer Experience Jobs in New York, NY

Elevate customer interactions by leading cross-functional initiatives that enhance service excellence, improve operational metrics, and drive impactful strategic projects across diverse teams while en...

Lead the charge in transforming customer success strategies across multiple teams, driving growth and strong client relationships. Shape the future of our department by fostering team development and...

Grow your career with a hands-on marketing leadership role that drives lead generation through strategic content, vendor management, and budget oversight. Collaborate closely with sales to translate i...

Champion a robust CRM strategy, enhancing customer retention and lifecycle marketing through data-driven insights, seamless cross-channel execution, and impactful leadership across teams to drive long...

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Drive measurable impact through strategic media planning and execution across various channels, focusing on innovation, performance optimization, and cross-functional collaboration to enhance brand su...

Transform dining services by leading teams, enhancing customer experiences, and driving financial performance while ensuring compliance and operational excellence in a dynamic food service environment...

Transform marketing effectiveness by architecting systems that enhance customer journey, drive engagement, and leverage AI responsibly. Collaborate across functions to build a high-impact MarOps team...

Elevate your career by leading customer operations across North America. Drive strategy, enhance service delivery, and foster high-performing teams while leveraging data and AI to improve customer out...

Join a dynamic team as a strategic leader, dedicated to enhancing client relationships and driving account growth while mentoring teams to achieve excellence in client service delivery and satisfactio...

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

Support cross-functional teams to implement AI-driven healthcare solutions, driving project success and ensuring post-implementation ROI. You'll tackle challenges in customer engagement and enhance th...

Shape the future of marketing compliance by leading automation initiatives, overseeing review processes, and driving collaboration across teams. This hands-on role combines strategic oversight with di...

Drive revenue growth as you lead a dynamic team of Account Managers, ensuring portfolio health and strategic expansion within a diverse range of customers. Your leadership will facilitate disciplined...

Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...

Drive customer engagement and loyalty by leading audience-first strategies that optimize the customer journey across channels. Transform data insights into impactful experiences, collaborating with cr...

Shape the future of travel by leading strategic partnerships with airlines and car rental companies. Drive execution and innovation to enhance customer experience and optimize supply strategies across...

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

Drive digital experience strategy to enhance customer engagement and boost business outcomes. Lead multidisciplinary teams, optimize customer journeys, and implement innovative solutions across variou...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Lead our product strategy and development initiatives, focusing on innovative software solutions for logistics integration. Collaborate cross-functionally, define user requirements, and drive product...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Join a team that's redefining customer success for electric utilities, driving strategic engagements through expert leadership, program management, and technical guidance to deliver lasting business o...

Transform the patient experience by leading design strategy, collaborating across teams to enhance intuitive user experiences on iOS, Android, and web platforms. Drive end-to-end excellence while cult...

Shape the future of HR technology by leading global delivery initiatives, optimizing Oracle HCM systems, and enhancing employee experience while driving operational efficiency and data integrity acros...