Director, Customer Experience Jobs in New York, NY

Grow your career with a hands-on marketing leadership role that drives lead generation through strategic content, vendor management, and budget oversight. Collaborate closely with sales to translate i...

Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...

Champion solution messaging by leading a team to develop buyer-centric narratives, ensuring cross-functional alignment with marketing and sales strategies to drive engagement and growth...

Lead the charge in enhancing customer experiences as you manage support operations, develop high-performing teams, and drive strategic improvements to deliver exceptional service and operational effic...

Transform dining services by leading teams, enhancing customer experiences, and driving financial performance while ensuring compliance and operational excellence in a dynamic food service environment...

Lead the charge in transforming our CRM program with data-driven automation. Take ownership of customer messaging across channels, innovating how we engage theatre enthusiasts, and spearhead team deve...

Transform customer relationships through personalized CRM strategies that elevate lifetime value per install. Lead a team in enhancing customer engagement across all channels and develop new value cre...

Lead the design and scaling of employee engagement and facilities strategies. Shape an inclusive hybrid work culture that attracts top talent and enhances employee performance across all levels of the...

Lead the charge in enhancing customer success and revenue growth within a defined segment, fostering executive relationships, and managing strategic accounts effectively within the SMB landscape...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Lead innovative digital marketing strategies to enhance client outcomes and drive eCommerce growth. Collaborate with teams to develop plans and execute campaigns that exceed performance goals across m...

Drive your career with impactful qualitative insights in healthcare by leading research and strategic engagements. Collaborate with diverse teams to deliver actionable recommendations that foster grow...

Build innovative Customer Experience solutions by connecting technology with strategy. Shape the architecture for seamless Owner, Guest, and Employee interactions, ensuring reliable performance and tr...

Join a team that's driving transformative experience strategies for military initiatives, enhancing user journeys, and aligning multi-channel offerings to achieve impactful outreach and engagement acr...

Transform customer service experiences by leading the B2B Service team, optimizing Salesforce technologies, and driving automation for enhanced efficiency and satisfaction across the enterprise...

Lead the charge in transforming B2B service through Salesforce strategy, driving automation and self-service, while enhancing operational efficiency. Mentor a high-performing team to deliver measurabl...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

Drive impactful AI experiences by leading design initiatives and fostering talent within a high-performing team. Collaborate across platforms to deliver cohesive, compliant interactions that enhance u...

Accelerate progress at the forefront of client engagement, driving satisfaction and loyalty through collaborative strategies with top wholesale brokerages while fostering innovative growth and solutio...

Join a team that's driving innovation in product marketing strategy. Leverage your expertise to transform complex clinical concepts into compelling value propositions and effective go-to-market plans...

Transform product marketing by leading strategies that enhance value propositions, drive successful launches, and deliver competitive insights across multiple therapy areas. Join a team committed to e...

Lead the charge in driving revenue growth and strategic expansion for our Sports Measurement portfolio, empowering clients to optimize sponsorship investments while fostering cross-functional collabor...

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...