Director, Customer Experience Jobs in New York, NY

Oversee and drive event planning and execution, ensuring seamless hospitality experiences while managing multiple programs, budgets, and team collaboration. Elevate client relationships and mentor jun...

Transform workflows by leading cross-functional teams to innovate solutions that enhance operational efficiency and drive team growth and collaboration, while fostering a culture of continuous improve...

Lead the charge in elevating a Customer Education team, crafting strategic multi-quarter roadmaps, and scaling education programs to drive business impact through innovative digital strategies and tho...

Lead cross-functional teams to innovate and enhance an enterprise Data Lakehouse platform, driving operational excellence and aligning technology with business strategies to empower data-driven insigh...

Champion customer advocacy and AI discovery to drive brand trust and engagement, maximizing visibility and influence across platforms in a dynamic marketing environment. Collaborate with cross-functio...

Empower a high-performing team of Account Managers, overseeing top-tier accounts and driving strategic relationships. Lead initiatives to shape customer partnerships and account outcomes in a dynamic...

Partner with us to lead strategic client relationships, drive satisfaction, and advocate for clients’ needs within the organization, ensuring optimal service delivery and fostering long-term partnersh...

Empower healthcare organizations by leading enterprise-scale Workday HCM implementations. Collaborate with clients and teams to manage multiple projects, driving excellence and professional developmen...

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

Lead a high-performing Customer Success team to enhance customer adoption, retention, and outcomes, ensuring operational excellence and strategic alignment across cross-functional partners and driving...

Lead and empower a design team in delivering exceptional UX/UI products, driving design standards and processes while fostering team development and collaboration across cross-functional partners. Mak...

Unlock potential by leading enterprise forecasting and pipeline governance. Collaborate with cross-functional teams to drive performance insights, improve planning accuracy, and optimize revenue strat...

Develop and oversee a high-performing sales renewal team, drive growth, ensure customer satisfaction, and foster an inclusive culture by coaching staff and collaborating with management in a fast-pace...

Champion the modernization of enterprise architecture and cloud infrastructure, leading strategic planning and execution while fostering innovation, scalability, and compliance. Manage cross-functiona...

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

Lead strategic communications initiatives, shaping insights-driven strategies while driving client growth in the healthcare sector. Collaborate across teams to deliver integrated solutions and enhance...

Transform the go-to-market operations by building a robust backbone for revenue efficiency and AI integration, ensuring strategic investments and optimal resource allocation while leading a small team...

Oversee the development of a world-class consumer app, leading a team of engineers while driving strategy, architecture, and product innovation to enhance health outcomes through technology-enabled ca...

Champion innovative commercial solutions to drive revenue growth, nurture client relationships, and leverage cross-border opportunities within corporate legal, funds, and fiduciary services across the...

Lead cross-channel Video, Audio, and Programmatic Media strategies for complex client portfolios. Drive enterprise-level impact through innovative media solutions, while managing high-performing teams...

Transform consumer insights into actionable strategies to drive growth. Lead research initiatives for brand understanding, identify consumer trends, and influence decision-making with creative solutio...

Join a team that's driving innovation and excellence in jewelry manufacturing. As a key technical leader, you'll collaborate with design teams and vendors while mentoring junior staff, ensuring top-no...

Design and build our finance operating system, transforming manual processes into scalable, auditable systems. Set standards and controls for financial accuracy, while enhancing in-house accounting ca...

Partner with us to drive innovative compliance solutions for new product developments. You'll be a key player in managing compliance risk and advising cross-functional teams as we expand, ensuring con...

Drive commercialization as you build systems for GTM strategy, connecting Product, Marketing, Sales, and more. Lead a team focused on creating innovative messaging, frameworks, and processes to effect...