Director, Customer Experience Jobs in New York, NY

Shape the future of media strategy by leading diverse teams, optimizing client campaigns, and enhancing service offerings through innovative methodologies. Collaborate across departments to drive perf...

Unlock potential by leading the Business Intelligence strategy and analytics delivery. Drive data-driven decision-making and improve performance through innovative AI technologies and scalable solutio...

Design a comprehensive BI strategy to empower data-driven decision-making across the organization. Collaborate closely with cross-functional teams to define priorities and build scalable analytics inf...

Join a dynamic team to drive go-to-market strategies, enhance revenue growth, and improve customer acquisition through cutting-edge auto and property outsourcing services while collaborating on innova...

Develop and manage key client relationships while leading a multi-disciplinary team to achieve strategic goals and agency objectives. Drive business growth through innovative problem-solving and colla...

Launch key business insights by analyzing market data and trends. Collaborate with leaders to drive strategic decisions through analytics. Contribute to executive reporting and enhance the business's...

Empower strategic decision-making by analyzing market trends and performance metrics. Collaborate with leadership to deliver actionable insights and lead initiatives that enhance business analytics ac...

Advance your career by leading enterprise-wide UX strategies that drive innovative design solutions within the financial services industry, enhancing user experience through collaboration, mentorship...

Lead the charge in optimizing our Media Engineering organization, overseeing hybrid production systems and cloud infrastructures while ensuring operational excellence and innovation across all technol...

Drive the evolution of Media Engineering by leading cross-functional teams in managing hybrid production ecosystems and advancing cloud-based technologies for operational excellence and innovative wor...

Join a team that's dedicated to transforming client narratives using innovative data strategies. As a Client Success Director, you'll lead strategic programs, enhance relationships, and drive expansio...

Partner with us to drive strategic insights for a leading OTC brand, guiding teams in analytics and storytelling to unlock growth opportunities and enhance client relationships. Lead a talented team w...

Champion strategic insights partnerships to drive growth for leading OTC and Personal Care client. Lead teams in delivering actionable recommendations based on consumer insights and analytics, enhanci...

Transform enterprise customer relationships by leading a team of Technical Success Managers, ensuring high-performance outcomes and developing future leaders to secure overall segment success and clie...

Build relationships by owning the full sales cycle for enterprise customers. Identify new business opportunities and lead implementations, contributing to product roadmaps while engaging community sta...

Transform the enterprise customer landscape by leading the full sales cycle, cultivating relationships, and driving innovative solutions for growth. Collaborate closely with teams to enhance processes...

Unlock potential by spearheading Sales Enablement to drive revenue growth, enhance onboarding processes, and utilize AI-driven coaching. Lead and scale initiatives to ensure sales reps achieve excepti...

Transform the future of retention marketing and digital products by driving new business growth and expanding existing client relationships through strategic partnerships and industry engagement...

Lead the delivery of complex communications campaigns, serving as a trusted advisor to clients while managing team development and identifying growth opportunities across multiple accounts and project...

Empower growth by driving account expansion within existing customers, leveraging strong relationships and strategic insights to enhance their experience and increase value delivery. Shape account str...

Transform complex initiatives into streamlined, cross-functional delivery plans, ensuring alignment and timely execution across teams. Drive stakeholder coordination, manage risks, and leverage data f...

Transform strategic Fintech & Payments partnerships through full-cycle ownership. Lead negotiations, build executive relationships, and scale operations to drive revenue growth while developing a high...

Lead the charge in freight brokerage by sourcing and negotiating carrier rates, ensuring optimal capacity, and supporting pricing strategies while maintaining strong compliance and cross-functional co...

Lead transformative data initiatives, ensuring cross-domain alignment and driving operational excellence. Shape data strategy while managing complex dependencies within a global, matrixed environment...

Optimize the global renewal process, leading a team to enhance customer retention and driving operational excellence. Collaborate with cross-functional stakeholders to achieve forecasting accuracy and...