Director, Customer Experience Jobs in New York, NY

Grow your career with a dynamic customer success team driving retention, adoption, and expansion in the SMB market. Lead strategic initiatives and ensure customer satisfaction while managing key relat...

Accelerate MLR transformation by integrating digital solutions and driving efficiency. Collaborate across teams to standardize processes, enhance governance, and leverage data analytics for compliance...

Join a team that's redefining member experiences by architecting optimal journeys, bridging operational execution with strategic vision to enhance engagement and satisfaction across all touchpoints...

Transform consumer engagement strategies by leading a dynamic marketing team, developing innovative B2B2C marketing programs that drive growth and enhance brand differentiation within the healthcare l...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Lead the charge in transforming customer support through innovative AI solutions, enhancing satisfaction and operational efficiency. Drive strategic initiatives, foster team excellence, and ensure the...

Drive innovative product strategies that enhance the customer experience in e-commerce. Collaborate with diverse teams to optimize the shopping journey, balancing immediate tactics with long-term visi...

Pioneer customer success as you lead a dedicated team to maximize retention, drive customer engagement, and tailor strategies for SMB dental practices while collaborating cross-functionally to achieve...

Elevate digital innovation as a leader in strategy, growth, and client relationships. Shape comprehensive campaigns across channels, leveraging enterprise technology insights to drive measurable busin...

Elevate strategic insights and performance reporting for pharmaceutical media. Collaborate across teams, leveraging data analytics and AI solutions to enhance growth and client outcomes in a fast-pace...

Join a mission-driven team as a Clinical Director, leading clinical services and fostering a culture of trauma-informed care while enhancing staff development and program effectiveness for individuals...

Drive impactful patient marketing strategies by leading a dedicated team focused on enhancing engagement and education across the Schizophrenia portfolio, fostering collaboration to optimize consumer...

Join a dynamic team focused on leading Customer Success Managers to enhance client outcomes, drive team performance, and foster a culture of accountability, ensuring optimal customer health and minimi...

Shape the future of client relationships by leading success initiatives, mentoring a dynamic team, and driving revenue growth through exceptional service and strategic insights in the programmatic adv...

Transform customer experiences by leading strategic initiatives, fostering high-performing teams, and driving business growth through actionable insights and innovative strategies. Partner with cross...

Lead the charge in developing strategic frameworks that drive client success. Collaborate cross-functionally to craft innovative solutions, mentor teams, and ensure strategic excellence across integra...

Collaborate to develop and execute integrated strategies for B2B brands, uniting brand and connections strategies into actionable insights. Foster cross-functional alignment and drive creative thinkin...

Collaborate to develop and execute integrated strategies for B2B brands. Lead cross-disciplinary teams and ensure alignment across creative, media, and content strategies to drive impactful results an...

Champion innovative Clinical Insight Services by managing partnerships in the pharmaceutical and biotech sectors. Drive revenue growth, lead proposal development, and enhance cross-team collaboration...

Optimize customer success by driving strategic growth and enhancing post-sale effectiveness across DSO accounts, while collaborating with cross-functional teams to maximize client value and operationa...

Lead the charge in creative excellence, guiding multimedia projects that elevate brand identity through compelling visual storytelling. Collaborate with diverse teams to deliver innovative solutions t...

Transform customer success by leading a high-performing Professional Services team to drive software adoption, innovative solutions, and strategic growth while ensuring quality delivery and consulting...

Help us drive exceptional customer experiences post-sale by owning implementations, support, and service delivery. Collaborate with cross-functional teams to enhance client satisfaction, improve reten...

Elevate insights through strategic data analysis, driving enhancements across multiple departments to optimize operations, automate processes, and empower decision-making with actionable information f...

Transform social impact strategies by leading cross-sector initiatives, managing teams, and delivering measurable outcomes. Collaborate with diverse stakeholders to develop innovative solutions that d...