Director, Customer Experience Jobs in Montreal, QC

Unlock potential by leading web strategy and AI integration. Drive the roadmap for corporate and customer-facing applications while managing a technical team to achieve business goals and enhance digi...

Join a team that's redefining product management by blending prototyping, research, and AI capabilities to create seamless customer workflows. Drive initiatives that enhance employer and recruiter exp...

Lead transformative growth strategies for North America Open Enrollment initiatives. Partner cross-functionally to optimize commercial performance, enhance client engagement, and drive revenue growth...

Champion operational excellence in customer-focused contact centres, leading 250+ employees to enhance service delivery, drive performance, and inspire a culture of engagement across multiple location...

Join us to elevate member and partner experience design by innovating and transforming customer interactions across various projects, ensuring a cohesive omnichannel insurance experience in Canada for...

Unlock your potential as a leader in member and partner experience design, driving innovation and collaboration across teams to enhance omnichannel service delivery and impact business goals in a dyna...

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

Reimagine user experiences as you lead design initiatives, driving clarity and consistency across a digital product ecosystem. Influence critical moments and elevate team standards in a collaborative...

Take ownership of product strategy in the fleet optimization space, leveraging operational data to design and launch solutions that cut costs and enhance efficiency for large fleets navigating their e...

Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...

Drive your sales career by building relationships and closing high-level partnerships while receiving mentorship to enhance your negotiation skills and influence executives effectively...

Unlock knowledge creation by designing impactful educational content that empowers MaintainX users. Collaborate with cross-functional teams to ensure all learning materials meet customer needs and dri...

Lead the charge in shaping the global graphics strategy while fostering high-performing product management teams. Collaborate cross-functionally to drive impactful solutions and enhance customer engag...

Transform client relationships by leading 360 advertising campaigns and managing project teams. Drive strategic execution while identifying growth opportunities and ensuring project success on time an...

Empower exceptional experiences for clients and teams by leading event operations, service excellence, and sustainability initiatives. Drive strategic oversight and operational efficiency, ensuring al...

Partner with us to lead product marketing and sales conversions, bridging product, sales, and customer success. Drive market positioning, cultivate analyst relations, and enhance revenue growth by tra...

Lead the charge in enhancing client cybersecurity and NERC compliance solutions. Drive business development and project execution while mentoring team members to ensure quality outcomes across Canada...

Engineer operational excellence within warehousing; lead efforts to improve efficiency and support onboarding in new markets across the network. Drive strategic initiatives, leveraging technology to o...

Elevate organizational success by leading underwriting activities, optimizing processes, and fostering collaboration with Sales to achieve profitability and growth objectives while nurturing a high-pe...

Lead the charge in transforming complex information ecosystems into accessible, AI-driven knowledge frameworks. Collaborate across teams to develop solutions that shape organizational knowledge struct...

Lead the charge in cybersecurity client engagements by driving growth through trusted advisor relationships at the C-suite level, aligning strategic solutions with client needs to enhance enterprise s...

Advance your expertise to lead scalable global Talent Development operations, driving innovation and excellence while fostering employee growth and AI integration within a dynamic, matrixed organizati...

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...

Help us streamline revenue operations and enhance pricing accuracy. You'll optimize CRM systems, manage data hygiene, and ensure effective billing processes. Collaborate with Sales, Finance, and Custo...