Director, Customer Experience Jobs in Minneapolis, MN

Champion customer success by leading a global team to drive impactful initiatives, ensuring clients achieve their goals through exceptional onboarding, support, and retention strategies while fosterin...

Transform the future of AI by architecting and strategizing agentic systems that set standards and foster innovation across commercial and investment banking sectors, while guiding responsible AI adop...

Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...

Support strategic account growth by managing relationships and sales for enterprise clients. Drive revenue through product deployment, develop account plans, and collaborate across teams to exceed per...

Transform complex sales operations as a leader in the global Deal Desk organization, enhancing quote-to-cash processes and commercial strategies to support scalable growth in a fast-paced, remote envi...

Join a team that's driving successful project delivery for clients. Lead diverse teams in managing the end-to-end execution of customer projects while ensuring stakeholder satisfaction and proactive r...

Analyze industry standards to enhance quality and regulatory compliance. Drive internal audits, support cross-functional teams, and influence strategic decisions, ensuring high-quality service deliver...

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...

Drive product marketing strategies by defining customer profiles, positioning, and competitive narratives. Operate independently to inform product strategy across teams, ensuring consistent value arti...

Lead the charge in enterprise business development by identifying, developing, and closing large-scale opportunities with top brands while accelerating growth through strategic relationships and innov...

Advance AI transformation by leading a Center of Excellence, driving organizational change, establishing governance, and building shared infrastructure aimed at optimizing AI capabilities across funct...

Transform business analysis by leading AI-driven practices and fostering collaboration across teams. Shape requirements, optimize workflows, and enhance delivery outcomes, ensuring solutions align wit...

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...

Drive strategic FP&A initiatives, leading forecasting and planning to optimize financial performance and support executive decision-making for growth in a scalable B2B SaaS environment...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

Engage with stakeholders to drive successful change initiatives in Advice & Wealth Management, overseeing execution, communication, and training to ensure timely implementation and enhanced field perf...

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

Join as a Project Manager to lead new client onboarding, ensuring a seamless and engaging transition. Drive effective communication, resolve challenges, and promote client satisfaction through expert...

Architect competitive compensation programs that enhance organizational performance, aligning pay strategies with market practices and business goals. Provide strategic insights and innovate governanc...

Lead the charge in designing and delivering competitive compensation programs, aligning business strategy and market practices. This role will influence key decisions, enhance governance, and drive da...

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

Shape the future of AI-driven customer service experiences by designing intuitive and engaging interfaces. Collaborate with cross-functional teams to create human-centric solutions that streamline int...

Drive strategic growth by leading a high-performing account management team, optimizing customer success and operational processes while ensuring retention and expansion across major financial service...