Director, Customer Experience Jobs in Markham, ON

Drive customer success and revenue growth by leading a dynamic client management team. Foster long-term relationships with enterprise clients, implement structured strategies for renewals, and elevate...

Seeking a dynamic leader to enhance client relationships, drive renewals, and foster growth in managed services by leading a high-performing team and implementing effective client engagement strategie...

Manage and optimize customer journeys through CRM strategies across email, SMS, and loyalty programs. Lead automation initiatives, analytics reporting, and cross-functional collaboration to enhance cu...

Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...

Champion exceptional customer experiences through data-driven strategies and cross-functional collaboration. Lead omnichannel operations and optimize performance while nurturing a high-performing team...

Join a team that's dedicated to elevating customer experiences through data-driven insights, technology, and collaboration. Lead initiatives in omnichannel operations, ensuring efficient processes and...

Join a team that's driving strategic pricing and financial engagement initiatives in a dynamic environment. You'll collaborate with stakeholders to advance solutions and drive operational excellence a...

Drive innovative risk management strategies to optimize customer lifecycle experiences and improve decision-making processes across various credit products while ensuring compliance and alignment with...

Join a team that's driving digital strategy and engagement, enhancing supporter acquisition through innovative marketing. Lead a dynamic team while managing relationships and maximizing the organizati...

Lead the charge in strategic account management to drive revenue growth, cultivate key partnerships, and deliver innovative solutions. Collaborate across teams to enhance customer value, while navigat...

Pioneer people strategies that enhance organizational effectiveness and drive growth. Collaborate with leaders to optimize talent management, performance processes, and employee engagement while foste...

Elevate client experiences by leading front desk operations, ensuring excellence and efficiency across all locations. Collaborate with teams to implement best practices, enhance service delivery, and...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

Lead the charge in delivering operational excellence through data-driven strategies and innovative processes across diverse teams in lending and finance operations, focusing on client experience and c...

Develop and execute transformative insurance strategies, overseeing complex modernization initiatives across multiple business lines, ensuring alignment with fiscal goals, architecture standards, and...

Lead the charge in driving account management excellence while overseeing a motivated team. Build impactful relationships, identify growth opportunities, and collaboratively enhance our transformation...

Lead and drive innovative content and communication strategies to enhance client engagement in Wealth Management. Collaborate across teams to integrate branding and insights, developing campaigns that...

Drive digital customer experience strategy, aligning with enterprise goals to enhance performance and customer outcomes through actionable insights and robust execution plans...

Drive strategic initiatives by collaborating with senior leaders to shape corporate vision and planning, enabling sustainable growth and informed decision-making across the organization. Lead high-imp...

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

Empower your career by leading the Engagement & Communications team. Drive strategic initiatives and collaborate with senior leaders to translate complex ideas into clear messaging that resonates acro...

Innovate digital customer success strategies to enhance retention and adoption across diverse SMB clients. Collaborate with cross-functional teams to automate and optimize outreach, measuring success...

Optimize talent acquisition strategies across campuses and experienced hires to build high-performing teams. Lead a dedicated team, collaborate with executives, and enhance employer branding while ens...

Drive strategic partner delivery and product strategy by leading a global team. Collaborate across functions to solve complex customer needs, ensuring successful implementations and a strong customer...