Director, Customer Experience Jobs in Los Angeles, CA

Drive success at the forefront of digital media by overseeing and optimizing programmatic campaigns across diverse channels, ensuring timely execution and alignment with client goals, all while managi...

Strategize impactful research that drives motion picture strategy at a leading film studio. Collaborate across teams to analyze audience insights and deliver compelling strategies for both iconic fran...

Lead the charge in facilitating cross-functional projects that enhance operational performance and customer experience using PMO best practices and Lean methodologies for sustained adoption and commer...

Empower growth by leading a global team to enhance customer relationships, driving net ARR through upselling and renewals. Foster collaboration across functions for optimal client experiences in a dyn...

Champion customer success by guiding onboarding, driving product adoption, and building strong relationships to ensure satisfaction, retention, and expansion opportunities in a dynamic SaaS environmen...

Transform partnerships into revenue by leading complex go-to-market strategies. Collaborate cross-functionally to build and manage commercial agreements, drive innovation, and enhance client retention...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Accelerate progress at our organization by orchestrating seamless office operations, enhancing employee experiences across hybrid and remote settings, and supporting the administrative backbone with e...

Unlock potential by leading the architecture of our advanced Contract-to-Ledger ecosystem, ensuring seamless integration across financial operations and guiding product strategy to achieve efficiency...

Grow your career with a dynamic team driving revenue through strategic enterprise sales. Own the sales cycle for a leading freight platform by connecting with key stakeholders and navigating complex p...

Shape organizational excellence by leading Practical Process Improvement (PPI) initiatives across a diverse portfolio. Drive strategic alignment, build capabilities, and ensure measurable impact throu...

Inspire transformation by leading cross-functional teams to define strategies, optimize operating models, and drive impactful change. Collaborate with clients to align their objectives with effective...

Innovate post-sale capabilities and transform enrollment experiences, leading a small team through Agile practices to create scalable workflows that enhance client relationships and operational effici...

Lead the charge in modernizing enrollment experiences by overseeing post-sale capabilities and driving strategic initiatives across teams to enhance customer relationships and operational efficiency...

Unlock potential by leading innovative growth marketing strategies that drive customer acquisition, retention, and revenue. Collaborate cross-functionally to ensure alignment and scalability of high-i...

Join a team that's focused on optimizing health benefits for a diverse workforce. Lead initiatives that enhance employee well-being and support strategic goals through data-driven decision-making and...

Transform patient access strategies while leading a dynamic field team. Drive performance through collaboration, ensure readiness for key initiatives, and cultivate relationships that enhance patient...

Lead the charge in enhancing product support and customer experience by diagnosing issues, improving workflows, and fostering collaboration to optimize technical support for client-facing products...

Champion user experience as you enhance product support operations, driving efficiency and communication. Collaborate with technical teams to resolve complex issues and ensure a seamless journey for b...

Drive go-to-market strategy for SMB and Mid-Market segments, leading cross-functional initiatives to enhance customer engagement, positioning, and revenue growth, while establishing best practices for...

Deliver exceptional post-onboarding customer journeys, driving retention metrics while managing a remote CX team. Partner with implementation to enhance user experience, leveraging AI tools for suppor...

Accelerate revenue growth by leading a global BDR organization, optimizing strategies, and leveraging AI for pipeline development while fostering cross-functional collaboration and driving a high-perf...

Lead the charge in driving innovative experiential designs for top tech clients. Collaborate with diverse teams to execute cutting-edge concepts while ensuring brand integrity and audience engagement...

Advance your career by leading a commerce media network and driving innovative strategies. Collaborate with senior leaders and manage a team while enhancing client relationships and operational perfor...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...