Director, Customer Experience Jobs in Irvine, CA

Transform businesses by leading dynamic strategy initiatives, fostering creativity, and enhancing client relationships. Collaborate with diverse teams to develop impactful go-to-market strategies and...

Lead the charge in enhancing outsourced Member Experience operations while developing senior leaders and streamlining workflows. Collaborate across teams to drive accountability, improve care quality...

Take ownership of product strategy and execution by driving innovative development, informed by market insights and customer feedback, to create competitive health product offerings that align with bu...

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Optimize marketing operations by managing systems, data, and processes to drive pipeline growth. Lead HubSpot and Salesforce integration, oversee lifecycle reporting, and implement AI solutions while...

Drive strategic leadership in Employee Benefits design, ensuring competitive and compliant offerings that align with organizational goals. Collaborate with HR, Finance, and vendors across multiple reg...

Lead the charge in enhancing customer success initiatives by driving engagement, optimizing processes, and fostering strong relationships. Collaborate with cross-functional teams to ensure exceptional...

Optimize the global revenue accounting lifecycle, ensuring compliance with ASC 606 while leading high-performing teams. Collaborate cross-functionally to enhance billing, collections, and financial re...

Unlock potential by leading financial integrity, guiding accounting practices, and ensuring compliance. Collaborate cross-functionally to elevate reporting quality and drive risk management, impacting...

Champion the evolution of customer identity and access management, leading engineering teams to innovate and execute key strategies that enhance the user experience across platforms while ensuring rob...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

Join a team that's shaping the future of space technology by leading and scaling our supply chain operations, ensuring agility and excellence in every facet. Collaborate cross-functionally to meet amb...

Drive integrated media strategy across diverse channels to enhance brand visibility and business performance. Collaborate cross-functionally to optimize investment, measure impact, and align brand mes...

Drive integrated, compliant media strategies for pharmaceutical brands, leading channel planning, investment decisions, and client engagement to achieve impactful business outcomes throughout launch a...

Advance HR strategy by providing hands-on leadership and support across North America, focusing on organizational effectiveness, employee relations, and talent management while aligning with global HR...

Engage with us to enhance digital experiences by translating user needs into actionable product requirements. Collaborate across teams to ensure accessibility, usability, and quality in military commu...

Develop and execute comprehensive global communications strategies, enhancing brand visibility for a dynamic digital streaming division through targeted media engagement and proactive client support...

Manage and optimize diverse production projects, ensuring seamless execution, budget adherence, and team collaboration across various experiential environments while exceeding client expectations...

Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...

Drive product vision and strategy while leading a high-performing team to deliver innovative consumer engagement solutions in healthcare. Collaborate cross-functionally, overseeing the entire product...

Join a team that's redefining member experiences by architecting optimal journeys, bridging operational execution with strategic vision to enhance engagement and satisfaction across all touchpoints...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Lead the charge in transforming customer support through innovative AI solutions, enhancing satisfaction and operational efficiency. Drive strategic initiatives, foster team excellence, and ensure the...