Director, Customer Experience Jobs in Irvine, CA

Discover growth by leading integrated marketing strategies for regional programs and partnerships. Oversee a team while aligning initiatives with business priorities to maximize pipeline impact and cr...

Lead the charge in overseeing production music projects, ensuring timely, on-budget delivery and operational excellence. Collaborate with stakeholders to transform creative briefs into high-quality mu...

Lead the charge in demand generation strategy, directing acquisition efforts to convert prospects into customers. Collaborate cross-functionally to optimize multi-channel programs, drive strategic ini...

Drive customer success by leading a team of Account Managers to exceed retention targets and foster growth opportunities. Collaborate closely with stakeholders to ensure client value and improve produ...

Lead operational excellence by overseeing 700+ employees in a 2M sq. ft. facility, driving strategy, enhancing performance metrics, and ensuring top-notch customer service for a leading distribution c...

Empower your career by leading operational excellence in a vast, 2M sq. ft. facility. Oversee 700+ employees across diverse functions, shaping strategy and driving results while ensuring a customer-fi...

Join a team that drives operational excellence, leading a diverse workforce of 700+ in a 2 million square foot facility. Shape strategy and optimize performance to deliver exceptional service in a fas...

Lead operational excellence at a large facility, building high-performing teams and driving strategy. Oversee 700+ employees while optimizing performance and ensuring top-tier customer service in a dy...

Lead the charge in delivering Tax Services solutions for enterprise clients. Oversee a team of Client Delivery Managers, ensuring smooth onboarding and drive operational excellence through strategic i...

Champion production operations excellence while leading teams, managing complex programs, and driving financial success. Foster collaboration across departments to deliver high-impact, large-scale eve...

Drive impactful results by leading cross-functional teams and executing strategic initiatives that enhance organizational effectiveness and drive growth. Collaborate with stakeholders to innovate solu...

Elevate sales performance by leading and developing an Account Executive team, driving regional pipeline, and implementing scalable sales systems while fostering a collaborative culture across the Ame...

Empower the Learning team to enhance client adoption through strategic content management, coaching, and collaborative release planning. Lead internal training initiatives while reporting directly to...

Innovate and lead the strategic vision for AI-driven sales and service workflows. Drive cross-functional collaboration to optimize customer journeys and enhance decision-making through advanced AI sys...

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

Lead strategic initiatives to drive growth and retention across key customer accounts, managing relationships and complex negotiations to increase revenue by $2 million annually while maintaining a st...

Design and oversee comprehensive contact center operations, ensuring exceptional patient experiences through effective team management and strategic partnerships with external partners...

Drive strategic initiatives and enhance user experiences in digital media. Lead product strategies through data analysis, AI integration, and cross-functional collaboration to create impactful news an...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Lead the transformation of media ingestion and distribution systems, driving automated, AI-powered workflows that enhance efficiency and accelerate content delivery to a global audience. Collaborate a...

Unlock your potential to lead programmatic strategies, shape best practices, and empower teams to excel in the DSP landscape. Collaborate with stakeholders and transform our approach to digital advert...

Help us lead program operations by enhancing onboarding processes, managing teams, and setting governance for live programs. Join a dynamic environment where your expertise in insurance operations wil...

Empower your career by leading a dynamic People Business Partner team. Drive talent strategies, coach executives, and build a thriving community as the company scales across multiple locations and pro...

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

Empower your career by supporting Customer Care project management initiatives, enhancing workflows, and collaborating across teams to deliver effective solutions. This role offers the opportunity to...