Director, Customer Experience Jobs in Chicago, IL

Optimize RFP workflows and proposal development across teams while training and supporting colleagues. Drive accuracy and compliance in submissions, leveraging your clinical research experience and st...

Shape the future of integrated marketing as you lead client strategy, connect with senior stakeholders, and enhance account performance to drive growth and deliver measurable business results across d...

Unlock potential by driving product strategy for governance and compliance solutions. Lead cross-functional initiatives to enhance product competitiveness and customer satisfaction while ensuring alig...

Transform partner relationships into streamlined sales strategies, driving measurable revenue impact across AMER and LATAM. As a leader, you'll coach a team while directly engaging with key partners t...

Take ownership of CHG's AI product strategy, driving innovation and alignment across teams. Leverage your experience to shape the future of healthcare staffing and enhance provider experience through...

Join a team that's redefining benefits strategy for 20,000+ employees. Drive innovation in compliance, funding, and claims while leading a dedicated team. Leverage technology to strengthen our People...

Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

Transform the HR function by leading talent strategies and HR initiatives to enhance workforce development, employee experience, and organizational effectiveness while ensuring compliance with best pr...

Join a team that's tackling complex commercial finance challenges. You will lead a dynamic team, shape financial strategies, and partner across departments to drive business growth and innovation in a...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Transform the lending experience by leading a high-impact Operational Excellence team. Develop strategies, manage customer complaints, and ensure compliance, promoting continuous improvement and drivi...

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

Elevate the customer experience by transforming data insights into actionable strategies. Collaborate across teams to shape initiatives aimed at enhancing Business Banking client satisfaction and driv...

Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...

Help us enhance client satisfaction by leading strategic client management efforts across multiple segments, focusing on engagement, retention, and service execution while leveraging data to drive gro...

Drive operational excellence in sales support, manage pharmaceutical partnerships, enhance invoicing processes, and collaborate across teams to boost business development efficacy and revenue realizat...

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...

Drive impactful sales strategies, engaging Fortune 1000 clients with innovative creator marketing solutions. Leverage strong digital expertise to build relationships, close deals, and mentor teams in...

Lead the evolution of practice management strategies, enhancing client experiences for financial planners. Collaborate across teams to improve workflows and drive transformational leadership within fi...

Lead strategic media planning initiatives, cultivate client relationships, and drive innovative solutions to meet organizational goals. Manage a high-performing team, ensuring effective campaign execu...

Drive innovation and strategy in Life New Business and Underwriting solutions, leading cross-functional teams to develop and commercialize products that enhance growth and market influence in the Life...

Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Advance your career by leading enterprise-scale application delivery and AI solutions. Drive cross-functional collaboration, ensure secure outcomes, and operationalize AI technologies to elevate busin...