Director, Customer Experience Jobs in Chesapeake, VA

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

Inspire user-centric design by leading impactful research and creating engaging web experiences. Collaborate in a tech-savvy environment, balancing user needs with innovative design solutions while en...

Join a team that's redefining data solutions by leading the Data Products & Engineering department, shaping cutting-edge data architectures and innovative client-facing analytics solutions that drive...

Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

Join a dynamic team that drives go-to-market strategies for innovative products. Collaborate with cross-functional partners to craft compelling messaging, enhance sales enablement, and deliver custome...

Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...

Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...

Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...

Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...

Lead the Customer Solutions Team to ensure exceptional service, retention, and loyalty. Champion customer success through tailored strategies, feedback integration, and training programs, driving cont...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Join as a Senior Director, Event Production, leading a team to create seamless, unforgettable events for healthcare professionals. Drive strategic problem solving and ground leadership, ensuring every...

Drive company-wide execution as a strategic thought partner. Work cross-functionally to enhance collaboration, build operational systems, and transform complex data into actionable insights, ensuring...

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...