Director, Customer Experience Jobs in Charlotte, NC

Provide strategic clinical leadership to cross-functional teams, ensuring product designs effectively address primary care needs, enhance user experience, drive quality, and leverage industry trends t...

Lead the charge in shaping design strategy for innovative consumer products. Foster a collaborative team to enhance user experience, while establishing a forward-thinking design practice that drives m...

Lead the visual narrative of client brands by delivering exceptional design solutions across multiple channels. Collaborate with diverse teams to uphold high standards and participate in innovative pr...

Develop innovative frameworks and strategies to lead a high-performing customer success team, drive exceptional client outcomes, and enhance operational efficiency across the organization while foster...

Lead the charge in defining and implementing an enterprise-level product security architecture, collaborating with engineering teams to ensure secure software development practices and compliance with...

Lead the charge in enhancing core lending products, owning product P&L, and driving competitive strategies. Collaborate across teams to deliver growth, optimize market positioning, and ensure complian...

Transform fraud risk capabilities through strategic product management, driving development and delivery of innovative solutions that safeguard customers and enhance operational efficiency in a dynami...

Champion platform reliability and incident management across critical wealth management platforms, driving operational resilience, governance of incident processes, and stakeholder communications duri...

Transform financial advisor compensation with strategic product management, enabling clear outcomes and measurable results while influencing cross-functional teams in a dynamic, regulated environment...

Champion client success by leading implementation projects and driving operational excellence. Collaborate cross-functionally to deliver tailored solutions that align with client goals, ensuring trans...

Shape the future of healthcare consulting as you guide executive leaders in revenue cycle transformation, drive operational improvements, and mentor future talent while maintaining high client satisfa...

Drive growth and strategy in the retail omnichannel space by leading a dynamic team and overseeing P&L management. Foster partnerships, manage customer satisfaction, and deliver key performance initia...

Transform healthcare by leading clinical initiatives, fostering partnerships, and driving quality improvement. Leverage your expertise to promote evidence-based practices and enhance outcomes across d...

Lead the charge in driving insight-driven UX research initiatives, collaborating with cross-functional teams to enhance digital experiences for business banking clients, and firmly integrate user-cent...

Join a team that's transforming mental healthcare through innovative finance strategies. Your expertise will guide strategic financial decisions, streamline operations, and foster a high-performing te...

Lead the charge in crafting and executing innovative digital payment solutions, optimizing user experiences across mobile and web platforms, while collaborating closely with teams to drive strategic p...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Drive client success by building strategic partnerships within complex healthcare organizations. Utilize your expertise to enhance client engagement, improve outcomes, and foster long-term collaborati...

Drive portfolio value creation through strategy execution, leveraging your extensive experience in revenue growth and go-to-market capabilities to lead engagements and mentor GTM teams across technolo...

Join a team that's shaping strategic direction and driving growth across multi-account projects in medical affairs. In this senior leadership role, you'll enhance client relationships, develop teams...

Accelerate progress at the forefront of data product innovation, leading enterprise strategies, driving growth, and shaping the future of customer-facing data solutions while ensuring compliance and e...

Shape the future of healthcare by driving risk adjustment solutions that enhance interoperability, improve documentation accuracy, and ensure compliance across Medicare, Medicaid, and ACA programs thr...

Champion user trust by designing pivotal growth experiences that enhance discovery, activation, and monetization within a collaborative team. Own the full journey to craft impactful, efficient, and us...

Accelerate progress at the forefront of enterprise software delivery, leading strategy and execution for product innovation while balancing stakeholder needs and technical excellence...

Transform healthcare negotiations by leading payer strategies and optimizing population health incentives. Engage cross-functionally to craft innovative solutions and manage complex relationships nati...