Director, Customer Experience Jobs in Brooklyn, NY

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Join a team that's shaping the future of commerce by defining long-term product strategy and roadmap opportunities. Collaborate with leadership to drive innovative, AI-driven risk intelligence solutio...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Elevate user success with Veeva CRM and Salesforce by delivering engaging training, comprehensive support, and effective communication strategies, ensuring teams maximize CRM capabilities and experien...

Inspire innovative digital learning experiences in math education, leading a talented team of Learning Experience Designers to create engaging, impactful resources grounded in research, collaboration...

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

Unlock potential by leading a dynamic sales team focused on driving product growth in Mid-Market and Enterprise sectors. Collaborate cross-functionally to refine GTM strategies and ensure a high-impac...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Champion the growth of a new product by leading a team of account executives, refining go-to-market strategies, and fostering collaboration across departments to drive sales success in mid-market and...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

Lead the charge in client growth through strategic paid search management, fostering high-level relationships, and integrating insights across channels to drive results while mentoring your team and e...

Transform operations by leading governance and process stewardship while managing cross-functional collaborations to achieve strategic objectives and ensure client satisfaction. Drive insights and ris...

Pioneer innovative monetization strategies and lead a dynamic team to navigate complex challenges while influencing executive decisions and driving impactful outcomes across multiple business function...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

Lead and develop a high-performing team, driving technical strategy for enterprise systems. Collaborate across departments to enhance customer outcomes in data resilience, cloud, and security while in...

Champion strategic sales initiatives and lead national teams to drive revenue growth across Independent Eyecare and Key Account channels while ensuring cross-functional collaboration to enhance the cu...

Drive the future of organic social by crafting compelling content strategies for Instagram and TikTok. Lead creative direction, collaborate across teams, and produce high-volume, engaging content that...

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

Lead operational excellence in IT asset disposition; develop teams, manage processes, and drive improvements across multiple sites while ensuring quality and safety in a hands-on environment. Travel r...

Elevate operations by leading a high-performing team in IT asset disposition. Drive execution, implement processes, and ensure excellence while fostering a culture of improvement across our multi-site...

Lead complex client engagements by driving transformation and improving performance. Manage projects with C-level stakeholders while influencing strategic decision-making. Mentor teams and ensure time...

Accelerate your career by leading a dynamic finance team focused on delivering timely financial insights and accountability within a complex global equities derivatives setting, while enhancing operat...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Manage and elevate strategic proposal pursuits in NYC, collaborating with business leaders to create impactful marketing collateral. Lead a dynamic team to enhance our brand and drive business growth...