Director, Customer Experience Jobs in Birmingham, AL

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Empower your career by leading strategic initiatives in Enterprise Accounts, driving pricing alignment, and fostering collaboration across Cardiovascular Business Units for sustained growth and compet...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...

Drive your career with a high-impact role leading enterprise sales across the Central US. You'll oversee revenue growth, manage a team of executives, and ensure effective strategy execution while enga...

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead the design organization to craft user-centered experiences across mental health care. Empower teams to deliver strategic design solutions, shape business goals, and enhance clinical outcomes thro...

Drive sales enablement efforts to boost seller productivity, enhance pipeline generation, and streamline execution. Collaborate with leadership across departments to build and operationalize scalable...

Empower the future of the trades by defining, owning, and delivering AI-driven product strategies that enhance operations for Exteriors contractors. Drive innovation from concept to execution while co...

Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...

Advance business growth and optimize CX through data-driven strategies, steering connected vehicle services and partnerships, while fostering innovation in a leadership role emphasizing performance an...

Lead external communications strategy to enhance brand visibility and reputation. Collaborate with executives and teams to execute impactful PR programs across media channels, shaping narratives that...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Lead and execute strategic initiatives that drive business performance, aligning cross-functional teams to achieve measurable outcomes. Utilize strong relationship-building and analytical skills to in...

Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Accelerate progress at CreativeX by owning positioning, driving product launches, and building competitive intelligence, ensuring impactful storytelling across a versatile audience that fuels growth a...

Drive the sales strategy for a leading CPG account, leading a high-performing team to achieve revenue growth, manage key customer relationships, and optimize product offerings while delivering impactf...

Drive the lifecycle marketing strategy for a multi-product ecosystem, focusing on user engagement, retention, and expansion. Build foundational programs and optimize user journeys to create immediate...

Transform execution outcomes by bridging enterprise strategy with field operations. Lead Therapeutic Area initiatives, ensuring smooth launches and transitions into steady-state operations while foste...