Director, Customer Experience Jobs in Ann Arbor, MI

Shape the future of DTC ecommerce by driving growth through strategy and innovation across Shopify and TikTok Shop, aiming for $20M+ in annual revenue while leading a dynamic team focused on results a...

Transform marketing initiatives by shaping a global strategy that enhances brand visibility, drives measurable results, and fosters stakeholder engagement through integrated channels and data-driven i...

Drive the Customer Insights product area by transforming data into actionable narratives. Collaborate across teams to build user-facing experiences while pioneering AI-native insights that enhance ent...

Shape the future of managed services by leveraging AI-driven solutions, optimizing complex processes, and collaborating with cross-functional teams to deliver client-focused application support and de...

Join a team that's focused on strategic partnerships to advance Medical Affairs, leading impactful programs across therapy areas while fostering strong client relationships and guiding teams to achiev...

Join a dynamic team that drives go-to-market strategies for innovative products. Collaborate with cross-functional partners to craft compelling messaging, enhance sales enablement, and deliver custome...

Champion a forward-thinking platform engineering strategy, guiding multiple teams in enhancing developer experience, AI integration, and infrastructure reliability to align with organizational goals a...

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Join us to lead our global digital shopping discovery experience across all platforms. You'll own strategy, execution, and innovative initiatives while driving user engagement and optimizing the produ...

Transform strategic account sales by leading a dynamic team, driving revenue growth, and enhancing client relationships within a competitive IT security landscape, optimizing solutions for large enter...

Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...

Architect a dynamic commercial strategy to scale and evolve operations, driving growth beyond $1B. Design governance frameworks and oversee execution of compensation, enablement, and systems integrati...

Unlock potential by spearheading innovative Knowledge and QA programs, enhancing operational excellence, and driving continuous improvement to elevate customer experience across global markets while c...

Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...

Elevate client success by leveraging data insights to drive strategic growth, manage complex projects, and foster relationships within the CPG landscape. Cultivate collaboration to deliver actionable...

Transform member experiences by managing product roadmaps, collaborating with cross-functional teams, and driving engagement and satisfaction across digital platforms and touchpoints for millions of u...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

The Director, Customer Success will lead and scale the Customer Success function at NAYA Therapeutics while directly managing a portfolio of strategic partners and enterprise accounts...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Innovate program delivery and customer management in the MAC/EV sectors. Lead a team in developing strategies, securing business, and driving sales, while ensuring project scope, budget, and goals ali...

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

Elevate your career as a Senior Manager in Digital Product Management, leading a team to deliver impactful technology solutions and drive business outcomes while shaping long-term product strategies a...

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...