Consumers Energy

Sr Mgr Digital Prod Mgmt (Customer Facing)

Consumers Energy$100K — $130K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Computer Science, Data Science, Information Systems, Engineering, or related field required.
  • 7+ years of experience in digital product management with direct management of multiple Product Managers.
  • Proven track record in owning product strategy, roadmaps, and prioritization at scale.
  • Experience collaborating closely with business leaders and IT/engineering teams.
  • Associate degree with 9+ years or high school diploma with 11+ years of relevant experience may be acceptable.

Responsibilities

  • Build strong IT and engineering partnerships to align product outcomes with enterprise standards.
  • Deploy a product-centric operating model that fosters agility and enhances outcomes.
  • Define and execute multi-year roadmaps for a portfolio of digital products.
  • Establish frameworks for portfolio prioritization that balance customer and business needs.
  • Lead and develop Product Managers by setting clear expectations and career development paths.
  • Influence cross-functional leaders on digital investment and delivery strategies.

Benefits

  • Relocation package available to qualified candidates.
  • Hybrid work model allowing virtual and onsite work with defined site days.
  • Opportunity to lead a diverse team of product managers and develop talent.
Full Job Description
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate will also be expected to travel to One Energy Plaza in Jackson, MI throughout the week, with required onsite days varying based on business needs. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Senior Manager, Digital Product Management leads a portfolio of digital products and a team of Product Managers responsible for delivering measurable business outcomes through technology. This role owns multi-year (1-4 year), feature-level product and capability roadmaps and ensures alignment across business strategy, enterprise architecture, and technology execution.

As a senior product leader, this individual partners closely with leadership to shape long-term investment priorities while working hands-on with IT and engineering leaders to solve complex problems, manage trade-offs, and deliver scalable, secure, and sustainable solutions.

This leader establishes product management standards, operating models, and talent strategies for the group, coaching and developing Product Managers across strategy, discovery, delivery, and value measurement. They balance near-term delivery with long-term platform health, organizational capability, and customer value.

Essential Duties and Responsibilities

  • Develop Technology & IT Partnerships:
    Build strong partnerships with IT, engineering, and architecture leaders to shape solution direction, prioritize work, and ensure product outcomes align with enterprise standards for security, resiliency, data integrity, and long-term system health. Translate technical considerations into clear business, risk, and investment implications to support leadership decision-making.
  • Drive Operating Model & Culture:
    Deploy and integrate an operating model and culture that advances agile, product-centric ways of working appropriate for large-scale, regulated environments. Improve flow, predictability, and outcomes while influencing cross-functional leaders on digital investment and delivery expectations. Model inclusive, psychologically safe, and data-driven leadership grounded in customer empathy and continuous improvement.
  • Own Product Strategy & Business Leadership:
    Define and drive the product vision and multi-year roadmaps for a portfolio of digital products. Ensure alignment with business strategy, customer needs, regulatory requirements, and long-term enterprise value. Balance near-term delivery priorities with sustainable platform, data, and architectural strategies to maximize impact and ROI.
  • Lead Product Execution & Prioritization:
    Oversee portfolio prioritization and delivery by establishing clear frameworks that balance customer value, business impact, technical complexity, risk, and capacity. Lead complex trade-off decisions, ensure alignment across roadmaps and dependencies, and apply senior product judgment to resolve cross-domain challenges and escalations.
  • People Leadership & Talent Development:
    Lead, coach, and develop Product Managers across experience levels, setting clear expectations for excellence, accountability, and collaboration. Establish product management standards, define career paths, and execute long-term talent and capability development strategies, including mentoring and succession planning.
  • Other Duties:
    Perform other duties as assigned or as necessary.


Knowledge/Skills/Abilities

  • Decision-Making: Skilled in making complex decisions in ambiguous, fast-paced environments.
  • Systems Thinking: Understands how product, technical, and organizational systems scale over time.
  • Business & Financial Acumen: Connects product decisions to business performance, KPIs, and ROI.
  • Influence & Communication: Communicates clearly with both technical and non-technical audiences; influences without direct authority.
  • Strategic Product Leadership: Demonstrated ability to define and lead multi-year product strategies across a portfolio.
  • Product Management Expertise: Deep knowledge of modern product practices, discovery methods, and value measurement.
  • Technical & Digital Fluency: Effectively engages with engineering and IT partners on systems, architecture, and trade-offs.
  • People Leadership: Proven ability to coach, mentor, and develop Product Managers and future leaders.


Education/Experience

  • Bachelor's degree in Business Administration, Computer Science, Data Science, Information Systems, Engineering, or a related field, with seven (7) or more years of experience in digital product management, including direct management of multiple Product Managers concurrently. Demonstrated success in owning product strategy, roadmaps, and prioritization at scale. Experience partnering closely with both business leaders and IT/engineering teams.
    • [OR] Associate degree with nine (9) or more years of relevant experience
    • [OR] High school diploma or GED with eleven (11) or more years of relevant experience

About Consumers Energy

Consumers Energy is a public utility that provides natural gas and electricity to 6.7 million of Michigan's 10 million residents. The company was founded in 1886 and is headquartered in Jackson, Michigan. Consumers Energy is the principal subsidiary of CMS Energy, which is a Fortune 500 company. The company has a strong commitment to sustainability and has set a goal to reduce carbon emissions by 90% by 2040. Consumers Energy is also committed to giving back to the community and has donated over $200 million to Michigan charities since 2001.
Learn more about Consumers Energy
Size
7,500 employees
Industry
Founded
1886

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