Director, Customer Experience Jobs in Albany, NY

Lead data governance and management initiatives, driving policy enforcement and standards across teams while engaging hands-on in data profiling and AI application to ensure data integrity and quality...

Lead the charge in scientific communications for mid to large accounts, ensuring compelling scientific narratives and strategic growth through effective project management and team collaboration, whil...

Take ownership of a critical customer program, ensuring successful execution from kickoff to go-live. Lead multi-functional teams, manage complex deployments, and build strong client relationships, al...

Lead the global electrical category strategy to enhance power distribution infrastructure for data centers. Collaborate across functions to drive supplier relationships, governance, and lifecycle valu...

Join a dynamic team to enhance our growth engine by developing product systems that convert leads into trials and revenue. Collaborate across departments to drive impactful decision-making and create...

Transform product enablement by creating compelling narratives that engage buyers. Collaborate across teams to define demo strategies and support high-impact sales efforts. Lead initiatives that drive...

Pioneer data integrity efforts, leading analytics and engineering teams to define standards, develop KPIs, and ensure adherence to regulatory requirements, while fostering organizational trust in repo...

Drive the global supply chain strategy and execution for sourcing, procurement, and materials management. Lead a diverse team to improve service performance and drive cost-efficiency across operations...

Unlock potential by leading the marketing strategy for a transformative Data Platform. Collaborate with cross-functional teams to drive adoption and create impactful narratives that resonate with tech...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

Advance enterprise product strategy for pharmacy-focused platforms, driving measurable impact through innovative and secure solutions. Oversee product vision and execution across various ecosystems wh...

Join a team that's poised for growth; lead product management, team building, and strategic decisions for a multi-product portfolio while balancing hands-on execution and P&L ownership in a dynamic ma...

Champion a transformative customer education initiative, focusing on self-serve training and scalable learning resources to empower Neos users while driving retention and growth through strategic part...

Drive impactful results by leading paid media strategies, managing client relationships, and guiding a team of professionals to enhance revenue growth and brand performance across a diverse portfolio...

Empower the success of a high-performing Application Support team by leading strategic initiatives. Drive operational excellence and service performance while ensuring client satisfaction and team dev...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...

Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...