Director, Customer Experience Jobs in Albany, NY

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...

Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Lead initiatives to optimize operations, enhancing efficiency and aligning resources across teams. Drive strategic planning and foster a culture of excellence while managing budgets and talent develop...

Join a dynamic team to lead operational strategies, enhance efficiency, and ensure optimal resource management while fostering a high-performance culture in a rapidly evolving environment...

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

Explore this opportunity to lead corporate legal matters, overseeing governance, M&A, and compliance with U.S. securities laws. Collaborate with cross-functional teams while managing external counsel...

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...