Director, Customer Experience Jobs in Albany, NY

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...

Shape exceptional customer interactions by leading innovative strategies, designing journey maps, and fostering collaboration with stakeholders. Drive improvements and implement new features for an en...

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

Unlock your potential by managing key partner relationships in the CTV and programmatic advertising landscape, driving revenue growth through strategic initiatives and collaboration while fostering an...

Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

Lead transformative user experience and design strategies. Drive AI integration into product workflows for innovative, customer-centric experiences that elevate organizational standards and product qu...

Optimize HR leadership and operations by partnering with executives and employees to enhance engagement, support compliance, and drive organizational effectiveness. Foster a service-oriented culture w...

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

Join us to lead and enhance client engagement strategies, driving operational excellence and fostering loyalty in a fast-paced environment focused on measurable value and client success across multipl...

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

Tackle market insights and analytics to shape a customer-centric strategy. Collaborate with cross-functional teams to develop effective Voice of Customer initiatives, leveraging advanced analytics to...

Unlock potential by transforming customer service strategies through innovative solutions, leveraging technology to enhance operations and deliver exceptional experiences, while leading teams and cult...

Shape the future of customer support by optimizing service solutions through innovative strategy and technology integration. Collaborate with cross-functional teams to drive transformation and enhance...

Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...

Champion a product team by leading innovative AI-driven development. Inspire growth, accountability, and collaboration with cross-functional partners while enhancing client experiences and fostering a...

Partner with us to elevate digital experiences by leading a dynamic team delivering secure, user-centric web services. Drive modernization efforts using emerging technologies and ensure compliance wit...