UserTesting

Director, Segment Marketing

UserTesting$120K — $150K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of regional marketing or demand generation experience in B2B SaaS
  • 3+ years leading or mentoring marketing teams
  • Demonstrated success in executing effective marketing programs in North America
  • Experience marketing to enterprise sectors like banking and retail
  • In-depth knowledge of demand generation and account-based marketing
  • Familiarity with marketing tools like Salesforce and Marketo
  • Strong stakeholder management and communication abilities

Responsibilities

  • Develop and implement the North America segment marketing strategy
  • Activate global campaigns through localized field events and digital programs
  • Own and optimize regional marketing performance metrics
  • Align marketing initiatives with sales revenue objectives
  • Work with Marketing Operations to create reporting and insights
  • Plan and execute regional events in collaboration with global teams
  • Mentor and develop a high-performing marketing team

Benefits

  • Inclusivity and accommodation support during the application process
  • Opportunities for mentorship and professional development
  • Collaborative environment focused on innovation and diverse perspectives
Full Job Description

The Opportunity

As the Director, Segment Marketing, North America, you'll lead the strategy and execution of regional marketing programs that drive pipeline growth and accelerate revenue across the region. You'll partner closely with Sales and Global Marketing to bring campaigns to life through localized experiences, digital programs, and account-based initiatives that resonate with target audiences.

This is a highly visible leadership role with the opportunity to shape regional marketing strategy, influence global campaign execution, and build scalable programs that deliver measurable business impact. You'll also lead and develop a team of segment marketers while helping evolve how marketing supports our go-to-market strategy.


Responsibilities

  • Develop and execute the North America segment marketing strategy in alignment with global marketing priorities and regional business objectives.

  • Drive localized activation of global campaigns through field events, webinars, paid media, account-based marketing, and digital programs.

  • Own regional marketing performance, including pipeline sourced and influenced, and optimize programs based on business outcomes.

  • Partner closely with Sales leadership to align marketing initiatives with pipeline generation and revenue goals.

  • Collaborate with Marketing Operations to define reporting, dashboards, and insights that measure campaign effectiveness and support decision-making.

  • Lead the planning and execution of regional events, including executive roundtables, partner events, industry conferences, and customer programs, while partnering with the global events team on flagship events.

  • Mentor and develop a team of segment marketers while fostering strong cross-functional relationships and continuously improving marketing processes, programs, and ways of working.

What We're Looking For

  • 7+ years of experience in regional marketing or demand generation within a B2B SaaS environment.

  • 3+ years of experience leading, managing, or mentoring high-performing marketing teams.

  • Proven success developing and executing marketing programs that generate and accelerate pipeline across North America.

  • Experience marketing to enterprise organizations within industries such as banking, retail, consumer products, or software.

  • Strong understanding of demand generation, account-based marketing, pipeline acceleration, and marketing and sales alignment.

  • Experience using marketing technologies such as Salesforce, Marketo, 6sense, or similar platforms to execute and measure campaigns.

  • Excellent collaboration, stakeholder management, and communication skills, with the ability to influence cross-functional teams and drive change in a fast-paced environment.

Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.

Application Process

  • Meet with a Recruiter

  • Meet the Hiring Manager

  • Participate in a Panel Interview

  • Final Interview (if applicable)

  • Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at .

About UserTesting

UserTesting is a software company that provides a platform for businesses to conduct user experience research and testing. The company was founded in 2007 by Dave Garr and Darrell Benatar. UserTesting's platform allows businesses to get feedback on their products and services from real users, helping them to improve their user experience and increase customer satisfaction. The company's platform offers a variety of testing methods, including remote usability testing, live conversation testing, and survey testing. UserTesting has been recognized as one of the fastest-growing private companies in the United States by Inc. Magazine, and has been featured in numerous publications, including Forbes, The Wall Street Journal, and TechCrunch.
Learn more about UserTesting
Size
500 employees
Market Cap
$1 billion
Industry
Founded
2007
NASDAQ

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