Director, Customer Engagement Jobs in Summit, NJ

Champion the evolution of agentic experiences across diverse audiences. Drive the strategic roadmap, manage cross-functional partnerships, and enhance agent performance through data-driven decisions a...

Transform the enterprise account management landscape by leading strategy, driving revenue retention, fostering customer growth, and developing high-performing teams to enhance client relationships an...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Transform enterprise client interactions through effective technical program management, ensuring seamless integration and ongoing improvements across diverse teams to drive predictable, successful im...

Elevate your career by leading engagement strategies that expand audience reach, enhance fundraising performance, and drive impactful climate action through innovative marketing approaches and cross-f...

Lead the charge in developing innovative HR products and solutions that enhance employee experience and operational efficiency, working closely with HR and technology teams to deliver high-impact resu...

Empower franchise owners by analyzing marketing impact and guiding strategies that enhance business growth. Collaborate across teams to drive actionable insights, optimize investments, and facilitate...

Optimize cross-functional network operations by leveraging your 6+ years of expertise in SD-WAN and IP technologies, ensuring timely issue resolution and enhancing service delivery through effective c...

Develop and drive an enterprise-wide Content AI strategy, enhancing production workflows and maximizing AI's business impact across media and content ecosystems while leading cross-functional alignmen...

Lead media strategy for a major food & beverage account, optimizing campaigns across channels while developing and mentoring a high-performing team in a fast-paced environment, ensuring alignment with...

Champion the future of digital card account management by shaping innovative experiences. Lead the strategy, enhance user engagement, and manage a high-performing team to deliver outstanding customer...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Lead and optimize daily operations of a high-performing Employee Solutions Center, driving service excellence and operational efficiency while coaching teams and enhancing customer experience with dat...

Lead the charge in transforming employee support services through strategic oversight, operational excellence, and high-performing team development. Collaborate cross-functionally to deliver outstandi...

Empower high-value clients by managing complex accounts, ensuring service excellence, driving issue resolution, and fostering long-term relationships through proactive strategies and team collaboratio...

Empower your career by leading the governance strategy for Digital Human Health, ensuring compliance in data products and digital engagement while driving innovation and collaboration across multi-dis...

Accelerate enterprise growth by building a high-value pipeline, engaging C-suite leaders, and crafting integrated digital transformation solutions with a data-first approach. Drive innovation and meas...

Strategize and lead the creation of high-impact sales collateral and proposals that drive B2B and B2G business success. Collaborate with executive teams to develop persuasive narratives and leverage m...

Drive innovation and strategic leadership in product management, overseeing the full lifecycle of a diverse portfolio. Build teams, manage product roadmaps, and deliver impactful business outcomes acr...

Shape the future of clinical trial solutions through strategic customer engagement, developing impactful business cases and value models that enhance Medidata's sales strategy and optimize client valu...

Drive strategic growth by managing high-impact financial services accounts, engaging C-suite executives, and implementing AI solutions to enhance client operations and revenue over multi-year engageme...

Lead the charge in enterprise sales, nurturing C-suite relationships and driving revenue growth for major client accounts in the Financial Services sector to elevate platform adoption and ensure long...

Grow your career with a dynamic sales team driving AI-powered finance solutions. Engage directly with CFOs and finance leaders to shape enterprise deals while navigating complex sales cycles in a fast...

Unlock your potential as you manage key customer and associate technology platforms, collaborating across teams to enhance experiences and drive business value through strategic governance and innovat...

Lead the charge in developing AI-driven product surfaces, partnering with leadership to execute against speed and design. Own the product management process, from ideation to metrics, ensuring seamles...