Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Lead the charge in elevating client success through strategic relationship management, team development, and robust operational frameworks to ensure exceptional service delivery and client satisfactio...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $175K *

Advance clinical trial operations by managing all phases from planning to execution. Serve as the key liaison among CROs, internal teams, and stakeholders to ensure studies meet timelines, budgets, an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower our recruitment team by leading talent fulfillment initiatives and driving performance across sourcing, delivery, and retention to elevate our organization from good to exceptional as we conti...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Advance your sales career by owning full-cycle sales in a fast-paced startup. Drive retention, deliver upsells, and collaborate on refining strategies while exceeding annual sales targets with autonom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Optimize operational strategies and processes to enhance Sales Engineering effectiveness. Drive cross-functional alignment, reporting, and resource planning to scale technical pre-sales operations in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Shape the future of travel technology by owning the design and experience of a cutting-edge AI-powered conversational agent, collaborating with partners to drive innovation and enhance customer intera...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$137K - $185K *

Engage in transforming the analytics landscape, leading the development and enforcement of enterprise metric definitions. Drive consistent and impactful reporting across teams while building data trus...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $286K *

Transform sales strategy by leading a high-performing team focused on growth and innovation in the SaaS Healthcare IT sector. Drive new business and foster talent development while ensuring metrics an...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$270K - $290K *

Elevate global procurement operations by managing supplier performance and optimizing service delivery models in mission-critical environments, ensuring strategic alignment with operational expectatio...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Technical Services

$215K - $245K *

Lead the charge in shaping a comprehensive Medicare Advantage strategy by leveraging extensive expertise to enhance member experience and operational efficiencies, while collaborating with cross-funct...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in maximizing product value by collaborating with stakeholders, defining user stories, and managing the backlog to ensure alignment with strategic goals while driving agile practices a...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$145K - $178K *

Create a robust event marketing program that drives pipeline through various industry events. Collaborate with multiple teams to ensure impactful execution, from logistics to post-event analysis, whil...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $110K *

Lead the charge in delivering exceptional field service support for imaging equipment. This role involves extensive travel, advanced troubleshooting, and mentoring junior engineers to ensure top-tier...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Drive product innovation by designing AI-enabled workflows that simplify complex insurance operations, ensuring user trust and operational efficiency through close collaboration with engineering and g...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $240K *

Elevate your career by leading our enterprise job ingestion strategy. Drive data-driven improvements, foster cross-functional collaboration, and empower teams to enhance data quality and engagement, u...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Empower the retail experience by bridging physical stores and digital touchpoints. Drive growth, enhance customer journeys, and collaborate across teams to create integrated solutions that unify the b...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Join a dynamic team to drive the implementation and expansion of cutting-edge fibre and wireless networks. Lead regional operations, collaborate across functions, and manage resources to achieve ambit...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$155K - $174K *

Champion partner success by fostering relationships, driving revenue growth, and executing market strategies. Collaborate with sales teams to integrate solutions and expand HV's brand presence in the...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$178K - $223K *

Champion high-level strategies to drive successful pre-sale engagements, aligning creative content with client objectives in the consumer technology space. Lead efforts from concept to closure, ensuri...

US-AnywhereRemote

Reposted 3 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$163K - $216K *

Unlock potential by serving as a strategic partner for enterprise payer accounts, focusing on risk adjustment and quality programs. Engage with C-suite leaders, enhance client relationships, and drive...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform enterprise relationships by driving strategic growth and delivering tailored solutions. Leverage your consultative selling skills to navigate complex sales cycles, collaborate with teams, an...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$152K - $190K *

Lead the charge in product strategy and outcomes across diverse portfolios, connecting customer needs with business objectives. Develop and mentor a team of Product Managers while driving impactful pa...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate client partnerships by managing relationships post-implementation, driving growth, and articulating service value. Collaborate with cross-functional teams while delivering strategic insights a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform customer engagement by managing a vast digital success portfolio. Drive retention, adoption, and proactive solutions while collaborating cross-functionally to enhance customer experiences an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$175K - $190K *

Champion analyst relations by managing strategic engagements and amplifying company narratives. Collaborate cross-functionally to enhance market perception and drive executive influence, ensuring alig...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.