Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$125K - $145K *

Grow your career by driving revenue through relationship-based sales, engaging multiple stakeholders, and leveraging strategic solutions in an established enterprise account territory. Achieve ambitio...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$106K - $176K *

Transform your career with a key role in managing client relationships in healthcare. Drive revenue growth, enhance service offerings, and lead account strategies, while improving operational efficien...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Shape the future of AI product design by leading innovative workflows. Collaborate with cross-functional teams to elevate mortgage processes through automation and human-centric design, making experie...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Empower product strategy and lifecycle management, ensuring market needs are met. Collaborate with cross-functional teams to drive successful product launches for lower limb prosthetics, enhancing cli...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Take ownership of client engagements in Real-World Data solutions, ensuring exceptional delivery and client satisfaction. Collaborate across teams to drive operational excellence and improve processes...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$107K - $147K *

Elevate client success as you collaborate across teams to ensure system stability, enhance communication, and advocate for clients in a dynamic healthcare software environment. Your expertise will dri...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$188K - $282K *

Unlock potential by leading digital R&D strategies and platforms, ensuring operational excellence and compliance. Drive transformation across research, clinical, and regulatory domains, optimizing out...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Accelerate your career by owning the platform strategy and data integration for public safety workflows. Collaborate across teams to ensure actionable data is accessible and reliable, helping agencies...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Accelerate enterprise growth by managing top-tier K-12 accounts, driving platform adoption, and closing large-scale agreements with district leaders and procurement teams...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Empower cross-functional operations as a Senior Business Analyst, driving initiative solutions and enhancing vendor relationships while guiding teams through complexity to impactful recommendations fo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $185K *

Unlock client success by owning RWD engagements, driving operational excellence, and managing relationships. Collaborate with teams to translate objectives into results, ensuring high-quality outcomes...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$131K - $198K *

Shape the future of supply chain technology by driving product vision, strategy, and execution. Collaborate across teams to deliver innovative solutions that transform operations and achieve measurabl...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $129K *

Lead the charge in driving sales and enhancing relationships with key retail accounts through strategic marketing and effective collaboration across teams to maximize growth and profitability...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $145K *

Grow innovative product strategies by leveraging customer insights and AI. Collaborate seamlessly with engineering, sales, and marketing to deliver impactful solutions that enhance user experience thr...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$180K - $230K *

Drive growth by owning the sales cycle, engaging with customers, and crafting strategies for account expansion, while collaborating with teams to enhance Postman Enterprise adoption...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $95K *

Join a dynamic team as you take ownership of client relationships, ensuring satisfaction and loyalty while acting as a trusted advisor. Drive account growth by aligning client goals with strategic ins...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Business Services

$128K - $173K *

Explore a key role in shaping user onboarding and activation that drives success for new customers in the first 120 days. Collaborate cross-functionally to create impactful experiences across various...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$175K - $200K *

Lead enterprise transformation strategy by overseeing high-value initiatives, influencing executive decisions, and establishing governance frameworks to achieve strategic business objectives and foste...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Engage in building a comprehensive partner marketing program from the ground up. Define strategy, collaborate with teams, create content, and establish systems that enhance partnerships and drive pipe...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $150K *

Optimize sales and marketing strategies to drive growth. You'll handle the complete sales process and execute impactful marketing campaigns, contributing to the company's vision and evolving into a le...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Empower organizations by delivering transformative HCM solutions while collaborating with clients to implement scalable systems. Drive data conversion and integration projects, ensuring seamless opera...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Empower organizations to optimize their Human Capital Management systems. This role involves guiding clients through data conversions and integrations, ensuring effective solutions that enhance workfo...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $137K *

Lead the Customer Support Center for the Americas, focusing on high-quality service, operational efficiency, and team management while driving impactful customer and technical solutions across the reg...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $137K *

Elevate customer support excellence by leading regional teams to enhance service operations, improve key performance metrics, and drive cross-functional collaboration for superior customer satisfactio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$128K - $220K *

Transform customer success by bridging technology and business needs. Leverage deep product knowledge to guide mid-to-upper-market clients in AI and analytics adoption, ensuring engagement and strateg...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.