Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$95K - $158K *

Empower the future by developing innovative solutions and leading a dynamic team. Drive digital transformation, enhance product strategies, and deliver exceptional experiences that impact customer eng...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Drive sales growth by acquiring new accounts in cybersecurity technology while building strong customer relationships and ensuring satisfaction. Collaborate with Channel Partners to exceed sales quota...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a dynamic team as you drive strategic account relationships in Digital Services, enhancing client experiences across key industries while leading modernization and digital transformation initiati...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$97K - $146K *

Elevate energy efficiency initiatives by leading a large-scale client program, overseeing all phases from inception to completion. Drive performance through effective team management while ensuring al...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$97K - $146K *

Manage and optimize all phases of complex programs, ensuring alignment with client goals. Serve as the primary contact for program success, leading diverse teams to achieve strategic objectives and na...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Grow your career with a senior role managing client accounts and optimizing Meta performance. Drive strategy, performance reports, and creative content, while owning client relationships and enhancing...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Join a team that's redefining enterprise sales by driving innovative data solutions. Manage the full sales cycle with Fortune 2,000 companies while collaborating with technical experts to close comple...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $189K *

Engineered a cohesive approach to lead the eCC Engineering team, ensuring high-quality software development lifecycle execution and platform reliability. Drive resource allocation, performance metrics...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Elevate your career by driving sales of cutting-edge Digital Radiography solutions. Collaborate with diverse stakeholders, develop strategic relationships, and exceed revenue objectives in a dynamic a...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $220K *

Reimagine the developer experience for impactful API integrations that empower enterprises. Drive product enhancements across documentation, SDKs, and support channels to optimize developer workflows...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in building strategic alliance partnerships to drive profitable growth. Utilize deep industry knowledge to define sales strategies, manage contracts, and orchestrate internal resources...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $220K *

Drive enterprise success by managing and evolving data platforms and analytics capabilities. Partner across functions to create scalable, trusted data solutions that enhance clinical decision-making a...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$172K - $215K *

Drive effective solutions as a Senior Manager of Product Support, leading a skilled technical team to resolve complex issues. Collaborate on escalations and enhance support processes for optimized cus...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's driving growth by owning the full sales cycle, from generating leads to closing deals. Collaborate with founders and product teams to enhance our sales strategy and deliver exceptio...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $150K *

Take ownership of full sales cycle management, building client relationships, driving revenue, and collaborating with key stakeholders to optimize sales strategies and lead generation efforts across t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$148K - $242K *

Drive growth by identifying and developing SAP solutions, working with sales teams and partners to create revenue opportunities and implement strategic sales initiatives across various customer segmen...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Advance enterprise sales initiatives by strategically engaging target accounts. Build relationships and leverage consultative selling to identify and fulfill client data needs, driving revenue growth...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Elevate operational efficiency by leading automation strategies in travel fulfillment. Drive initiatives to enhance quality control, ticketing processes, and traveler experience while collaborating ac...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$95K - $162K *

Lead the charge in category management to drive growth and performance for diverse partners, overseeing product launches, forecasting, and cross-functional collaboration within a dynamic e-commerce ma...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Transform the healthcare experience by fostering strong relationships with enterprise clients. Drive strategic initiatives for account management, enhancing member engagement and satisfaction while al...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$154K - $225K *

Shape the future of enterprise technology by leading product marketing for Smart Cameras, integrating innovative networking and security solutions to enhance efficiency and customer outcomes across di...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Accelerate progress at teams by coaching Agile principles and practices to enhance delivery flow, collaboration, and outcomes. Own complex Agile initiatives while mentoring and facilitating learning a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$144K - $288K *

Transform healthcare technology solutions as a leader in software development. Drive operational efficiency and innovation while mentoring a diverse team to deliver scalable, high-quality software for...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $100K *

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$135K - $150K *

Champion your career as you elevate regional event marketing through innovative strategies and exceptional execution, creating memorable experiences that align with brand goals across the West regions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.