Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Champion the evolution of our next-gen learning platform. As a Senior Product Manager, you'll lead innovative AI-driven projects, shape customer experiences, and execute successful product strategies...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Lead revenue growth by coaching a high-performing sales team to excel in both new customer acquisition and existing account expansion, ensuring repeatable sales processes and exceptional customer expe...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Engage enterprise accounts through personalized, data-driven ABX programs. Lead cross-channel initiatives from pipeline generation to revenue acceleration while fostering collaboration between marketi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$84K - $105K *

Optimize the digital experience across Care Centers, ensuring efficient web operations and executing online scheduling strategies while collaborating with IT and market teams to enhance patient engage...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $302K *

Execute strategic sales initiatives for Critical Environments, leading a dynamic team to exceed revenue goals, foster customer relationships, and expand market presence across North America in high-st...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $326K *

Accelerate business growth by driving sales and client relationships; engage with key accounts to deliver proposals, presentations, and strategic planning. Utilize strong communication and organizatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Discover your potential in leading stakeholder engagement initiatives, fostering relationships across federal and private sectors, and driving program growth. This role calls for a proactive leader de...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$170K - $260K *

Transform enterprise data governance by leading strategic initiatives, ensuring data quality, compliance, and stakeholder engagement while operationalizing frameworks that promote data accountability...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$147K - $273K *

Join a team that's redefining secure software delivery through innovative CI/CD practices. This role blends product ownership with program leadership at the intersection of technology and compliance...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$138K - $163K *

Drive strategic client engagement, enhancing relationships by providing top-tier consulting solutions. Collaborate across teams to implement technology-driven strategies that address complex business...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $115K *

Unlock your potential by driving innovative programmatic campaigns and mentoring a dynamic team, ensuring top-notch client service and optimized media strategies across diverse retail platforms...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Media

$90K - $115K *

Join us to drive customer success through strategic partnerships, maximizing value and revenue for a portfolio of accounting firms. Leverage data insights to enhance productivity, profitability, and r...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$189K - $312K *

Transform strategic deal engagements by leading large transactions, driving revenue growth, and shaping collaborative sales strategies to maximize opportunities in the Americas. Influence major decisi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Elevate your career by driving innovative sales strategies within the utility sector. This leadership role empowers you to expand Aclara's electric meter solutions across a dynamic region, fostering k...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $97K *

Join a team that's driving customer success in B2B SaaS, guiding accounting firms to optimize performance and growth through strategic insights, relationship building, and data-driven decision-making...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$172K - $258K *

Drive transformative AI and automation strategies in healthcare, leading a top-tier team to enhance operations. Collaborate across functions to deliver innovative solutions that improve member care qu...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Transform the HR landscape by leading strategic human resources initiatives, fostering a high-performance culture, and driving people strategies to support organizational growth and engagement across...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$90K - $130K *

Grow your career with a team focused on driving business development, fostering strategic client relationships, and delivering consultative solutions to enhance client success and long-term growth in...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $210K *

Shape impactful partnerships that redefine urban mobility. Drive revenue growth through strategic collaborations with city leaders and transport agencies, creating innovative solutions for future tran...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$214K - $358K *

Partner with us to lead a talented team of Software Engineers, shaping technical strategy and driving AI integration while delivering software systems that provide meaningful business value across the...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$75K - $95K *

Help us drive customer-focused digital solutions by analyzing needs, managing Agile workflows, and translating stakeholder insights into actionable requirements for a robust web platform and applicati...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$75K - $130K *

Shape the future of credit growth by driving initiatives across markets. Collaborate with leadership to enhance application and account rates, coach teams, and implement marketing strategies, ensuring...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $200K *

Drive revenue growth by leading high-performing sales teams and executing strategic initiatives across multiple business segments, while fostering partnerships and optimizing sales performance to achi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $320K *

Elevate your sales career by driving revenue growth for innovative startups. As a key sales leader, you'll engage with C-suite executives, develop tailored solutions, and navigate a complex sales cycl...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $288K *

Take ownership of mobile engineering excellence by leading multifaceted teams, ensuring strategic delivery and fostering talent development within a dynamic, innovative environment focused on digital...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.