Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $160K *

Empower the future of AI integrations by leading product initiatives from concept to launch. You will collaborate with cross-functional teams to deliver innovative solutions while enhancing the develo...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $160K *

Transform strategic HR initiatives by leading cross-functional programs while ensuring effective governance, project execution, and change management. Partner with executives to enhance organizational...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$167K - $250K *

Champion global service delivery to optimize semiconductor field operations. Lead cross-regional teams, enhance customer outcomes, and execute strategic initiatives, ensuring compliance and operationa...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Technical Services

$120K - $180K *

Transform the patient experience by driving sales strategies, managing enterprise relationships, and closing complex deals. Elevate healthcare access through innovative AI technology while shaping a c...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$155K - $287K *

Champion innovative pharmacy channel strategies to optimize value and performance. Collaborate cross-functionally to analyze and implement initiatives that enhance clinical and financial outcomes for...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $201K *

Drive ongoing support and optimization for Workday HCM clients, enhancing operational efficiency and compliance. Foster relationships, address complex issues, and lead improvements across multiple cli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$137K - $221K *

Lead the charge in delivering exceptional client success by overseeing a team of Implementation Consultants, ensuring timely project completions, cultivating strong client relationships, and fostering...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive and innovate strategic initiatives for a behavioral health navigation service. Collaborate across teams to enhance client engagement and business growth, utilizing AI and market insights to shap...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$123K - $180K *

Lead transformative customer experience strategies that enhance satisfaction and drive operational excellence across teams by leveraging analytics and innovative tools to create an exceptional custome...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $110K *

Unlock potential by driving operational excellence in the Voice of Customer program. Manage survey execution, analyze feedback data, and translate insights into actionable strategies that enhance cust...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $231K *

Drive strategic initiatives within a high-impact team, collaborating closely with executives to explore new growth avenues in healthcare. Utilize market insights and simplify complexities to foster in...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$120K - $180K *

Drive transformative partnerships in a fast-growing sector by generating revenue through enterprise sales for environmental solutions in infrastructure. Build relationships, close contracts, and shape...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$150K - $175K *

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $266K *

Join a dynamic team to drive strategic growth in microbial and mammalian sectors, building key partnerships and influencing commercial strategies in a fast-paced CDMO environment...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$180K - $200K *

Unlock potential by leading analytics strategy and influencing healthcare outcomes through advanced insights and collaboration. Drive impactful solutions, mentor talent, and excel in complex data envi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Accelerate progress at identifying and closing new business opportunities via consultative sales in the healthcare sector, nurturing relationships, and driving exceptional client experiences through s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $200K *

Manage the product team, driving strategy, standardization, and high-quality delivery across diverse product lines while leading cross-functional collaboration and fostering a culture of innovation...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$101K - $140K *

Lead the charge in client retention and growth by building trust with C-Level Executives. Drive value delivery, identify growth opportunities, and manage a territory of large enterprise clients to exc...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Collaborate with C-Level Executives to drive client growth and retention, ensuring maximum value delivery from services. Own the sales process in a high-revenue territory while building trusted relati...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$101K - $140K *

Tackle complex sales challenges by driving client growth and retention. Build trusted relationships with C-Level executives in large enterprises. Own forecasting, create value, and achieve sales targe...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$316K - $500K+*

Drive a transformative sales strategy in the High Tech sector, leading a multi-layered team to foster executive relationships, influence product direction, and close complex, enterprise-level deals. S...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$123K - $130K *

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.