Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $160K *
Empower the future of AI integrations by leading product initiatives from concept to launch. You will collaborate with cross-functional teams to deliver innovative solutions while enhancing the develo...
2 days ago
Strategic Programs & Projects Director (HR)
$120K - $160K *
Transform strategic HR initiatives by leading cross-functional programs while ensuring effective governance, project execution, and change management. Partner with executives to enhance organizational...
Yesterday
$100K - $130K *
Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...
4 weeks ago
Global Field Services Director
$167K - $250K *
Champion global service delivery to optimize semiconductor field operations. Lead cross-regional teams, enhance customer outcomes, and execute strategic initiatives, ensuring compliance and operationa...
2 days ago
$120K - $180K *
Transform the patient experience by driving sales strategies, managing enterprise relationships, and closing complex deals. Elevate healthcare access through innovative AI technology while shaping a c...
4 days ago
$155K - $287K *
Champion innovative pharmacy channel strategies to optimize value and performance. Collaborate cross-functionally to analyze and implement initiatives that enhance clinical and financial outcomes for...
2 weeks ago
$125K - $201K *
Drive ongoing support and optimization for Workday HCM clients, enhancing operational efficiency and compliance. Foster relationships, address complex issues, and lead improvements across multiple cli...
2 weeks ago
$137K - $221K *
Lead the charge in delivering exceptional client success by overseeing a team of Implementation Consultants, ensuring timely project completions, cultivating strong client relationships, and fostering...
Today
Sr. Bamboo Bridge Strategy Director
$120K - $150K *
Drive and innovate strategic initiatives for a behavioral health navigation service. Collaborate across teams to enhance client engagement and business growth, utilizing AI and market insights to shap...
1 week ago
Director, Semiconductor Customer Experience Vertical
$123K - $180K *
Lead transformative customer experience strategies that enhance satisfaction and drive operational excellence across teams by leveraging analytics and innovative tools to create an exceptional custome...
Today
Senior Analyst, Customer Experience
$85K - $110K *
Unlock potential by driving operational excellence in the Voice of Customer program. Manage survey execution, analyze feedback data, and translate insights into actionable strategies that enhance cust...
2 days ago
Lead Director - Aetna Strategy
$100K - $231K *
Drive strategic initiatives within a high-impact team, collaborating closely with executives to explore new growth avenues in healthcare. Utilize market insights and simplify complexities to foster in...
Yesterday
Director / VP, Data Center Decarbonization & Environmental Solutions
$120K - $180K *
Drive transformative partnerships in a fast-growing sector by generating revenue through enterprise sales for environmental solutions in infrastructure. Build relationships, close contracts, and shape...
Today
Customer Success Manager | Mid-Market
$70K - $95K *
Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...
3 weeks ago
Director - MGA & Program Claims
$150K - $175K *
Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...
3 weeks ago
(Senior) Director, Business Development (U.S.)
$164K - $266K *
Join a dynamic team to drive strategic growth in microbial and mammalian sectors, building key partnerships and influencing commercial strategies in a fast-paced CDMO environment...
Reposted 2 days ago
$180K - $200K *
Unlock potential by leading analytics strategy and influencing healthcare outcomes through advanced insights and collaboration. Drive impactful solutions, mentor talent, and excel in complex data envi...
3 weeks ago
$90K - $130K *
Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...
Reposted today
Mid-Market Account Executive - Remote
$70K - $95K *
Accelerate progress at identifying and closing new business opportunities via consultative sales in the healthcare sector, nurturing relationships, and driving exceptional client experiences through s...
2 weeks ago
Director, Product Management - NIPR
$175K - $200K *
Manage the product team, driving strategy, standardization, and high-quality delivery across diverse product lines while leading cross-functional collaboration and fostering a culture of innovation...
2 weeks ago
$101K - $140K *
Lead the charge in client retention and growth by building trust with C-Level Executives. Drive value delivery, identify growth opportunities, and manage a territory of large enterprise clients to exc...
6 days ago
$101K - $140K *
Collaborate with C-Level Executives to drive client growth and retention, ensuring maximum value delivery from services. Own the sales process in a high-revenue territory while building trusted relati...
3 weeks ago
$101K - $140K *
Tackle complex sales challenges by driving client growth and retention. Build trusted relationships with C-Level executives in large enterprises. Own forecasting, create value, and achieve sales targe...
3 weeks ago
Dir, Enterprise Sales - High Tech
$316K - $500K+*
Drive a transformative sales strategy in the High Tech sector, leading a multi-layered team to foster executive relationships, influence product direction, and close complex, enterprise-level deals. S...
2 days ago
$123K - $130K *
Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...
5 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.