Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$115K - $150K *

Manage and enhance the end-to-end GTM onboarding program, driving new hire productivity across various sales segments while ensuring a high-quality experience and strong alignment with business object...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Develop high-impact sales strategies to drive revenue growth in the ATM market. Leverage strong relationships with key financial institutions to secure contracts, exceed sales targets, and enhance cli...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $174K *

Lead the full enterprise sales cycle, engaging with C-suite stakeholders and driving strategic partnerships in WealthTech. Leverage relationships to overcome complex business challenges and deliver me...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K *

Engage with key stakeholders to execute a comprehensive Global Business Development plan, driving client relationships and maximizing new business opportunities while achieving sales targets and enhan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$216K - $361K *

Unlock potential by fostering strong relationships and driving growth for key accounts. Collaborate across teams to enhance customer experiences and achieve retention goals, ensuring long-term success...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$91K - $171K *

Lead underwriting for a dynamic Sharing Economy unit, managing a skilled team and overseeing complex auto and general liability risks. Drive strategy and collaborate with brokers in a rapidly evolving...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Elevate client relationships by managing strategic Tier 1 accounts, driving revenue growth, and ensuring customer satisfaction. Collaborate cross-functionally to develop account strategies and deliver...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$107K - $143K *

Drive digital transformation by guiding lower-enterprise clients in leveraging data. Utilize solution selling to create tailored software solutions and manage complex sales cycles, collaborating cross...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $250K *

Drive portfolio value creation through strategy execution, leveraging your extensive experience in revenue growth and go-to-market capabilities to lead engagements and mentor GTM teams across technolo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Transform customer engagement by crafting tailored technical solutions, guiding prospects through evaluations while collaborating with cross-functional teams to enhance sales effectiveness and fuel gr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $230K *

Shape the future of scientific services by leading global product strategy, driving revenue growth, and ensuring operational excellence. Collaborate with experts to deliver innovative solutions that m...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Lead the development and execution of strategic data warehouse initiatives, ensuring accurate reporting and analytics that drive informed decision-making. Oversee data governance standards, architectu...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Accelerate progress at our retail team, driving enterprise sales through strong relationship management, complex deal negotiation, and strategic planning. Collaborate across functions to redefine cust...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$220K - $240K *

Elevate your career by leading strategic customer relationships in data security. Drive enterprise-wide programs, influence executive stakeholders, and ensure value realization through effective gover...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $210K *

Explore your potential by leading product marketing for the public sector. Collaborate across teams, own strategic initiatives, and drive impactful messaging, ensuring our solutions meet the unique ne...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $160K *

Unlock your potential by leading transformative programs that drive growth, efficiency, and customer satisfaction. Collaborate with executives to shape strategies and execute AI-enabled initiatives th...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$300K - $360K *

Play a key role in driving growth and new business within enterprise accounts through tailored strategies, deep market understanding, and executive engagement while meeting revenue targets in a data-d...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$195K - $225K *

Join a transformative global marketing team driving innovative B2B strategies, enhancing brand presence, and leveraging data insights to elevate growth in the tech-marketing solutions sector while col...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$172K - $202K *

Innovate within identity and access management by providing expert insights and strategies to clients on best practices in identity governance, privileged access, and AI tools, enhancing cybersecurity...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$124K - $208K *

Transform healthcare operations by leading innovative home infusion services. This role requires strategic vision to enhance patient experiences and operational efficiency while fostering a culture of...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$195K - $225K *

Join a team that drives B2B marketing excellence, shaping global strategies, optimizing brand equity, and enhancing revenue growth across tech solutions. Seek a visionary leader to elevate our marketi...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$176K - $242K *

Lead the charge in cybersecurity sales by managing strategic accounts, driving net-new logo acquisition, and fostering collaboration across teams to exceed quotas and enhance customer relationships in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$216K - $236K *

Join a team that's redefining AI product management by driving ROI through innovative solutions. Lead the development of AI capabilities that enhance Alteryx workflows, ensuring faster, better, and ch...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K *

Empower change by leading legislative engagement strategies in Texas, driving clean energy initiatives, and building impactful relationships with policymakers and coalitions to advance the advanced en...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Empower Enterprise clients to maximize value through strategic partnership, driving adoption and retention while collaborating cross-functionally to influence product development and enhance customer...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.