Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $120K *

Unlock potential by leading integrated go-to-market strategies that drive growth. Collaborate with cross-functional teams to create compelling content, optimize digital marketing, and execute impactfu...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$141K - $160K *

Champion revenue growth and team excellence in a senior sales leadership role, driving strategic initiatives and client engagement across data solutions to transform FMCG and Retail markets into high...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$223K - $290K *

Shape the future of healthcare technology by leading the Data Products team, driving innovative data solutions and strategies to improve clinical data ingestion and insights while collaborating with c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$220K - $250K *

Lead and shape the security engineering strategy, driving innovation and compliance across product and corporate environments. Build a high-performing team to enhance security capabilities and protect...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Engage with K-12 districts to drive cross-sell revenue, leveraging existing relationships to introduce new product lines. Collaborate with teams to enhance student safety through technology while mana...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$141K - $234K *

Lead the charge in driving growth and retention for enterprise accounts, fostering strategic relationships with C-suite executives. Coordinate cross-functional teams to deliver high-value solutions an...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $209K *

Manage and nurture key distributor relationships to drive growth and execute strategic account plans, enhancing partnerships with insights and analytics while collaborating cross-functionally to achie...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$111K - $140K *

Engage with key enterprise clients to foster strong relationships, develop business strategies, and execute growth initiatives while ensuring client profitability and satisfaction through collaborativ...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $224K *

Engage in strategic sourcing and supplier management, driving cost-saving initiatives and innovation across the supply chain. Collaborate closely with cross-functional teams to ensure product quality...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$159K - $273K *

Join a team dedicated to driving strategic compensation initiatives across OptumHealth, shaping compensation structures and ensuring alignment with business goals while providing analytical support an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Join a dynamic team focused on redefining brand advocacy through consultative insights, where you'll engage with senior stakeholders, build meaningful relationships, and drive brand growth by fosterin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$300K - $350K *

Champion sales growth in cybersecurity by acquiring new accounts, building relationships, and driving customer satisfaction. Leverage existing partnerships and proven sales strategies to exceed quotas...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate global health initiatives by providing strategic leadership in knowledge management, external visibility, and engagement across complex, multi-country projects. Drive high-profile events and e...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$143K - $180K *

Make your mark by leading global strategies for hyperscaler marketplaces, connecting teams, and optimizing operations. Drive marketplace performance, manage key relationships, and facilitate successfu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$400K - $475K *

Unlock potential by leading and scaling high-performance enterprise sales teams. Oversee revenue growth from $100M to $500M+, while engaging C-suite executives and ensuring customer value through effe...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$94K - $148K *

Transform healthcare negotiations by leading payer strategies and optimizing population health incentives. Engage cross-functionally to craft innovative solutions and manage complex relationships nati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Redefine the People & Culture function by leading strategic HR initiatives, aligning workforce planning with business goals, and developing scalable solutions to support rapid growth in a dynamic, mul...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join our team to lead innovative process improvement initiatives that enhance operational efficiency and deliver measurable results. Drive cross-functional collaboration and cultivate a culture of con...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Champion product strategy by connecting Product, Engineering, and Go-to-Market teams. Drive execution and establish systems for measurable impact, building processes from the ground up in a high-growt...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$170K - $190K *

Champion innovative technical solutions as you lead the architecture and implementation on cutting-edge projects. Collaborate with clients and cross-functional teams to ensure successful delivery and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $220K *

Unlock potential by leading client engagements from concept to deployment, integrating technical knowledge with business acumen to deliver exceptional solutions for enterprise clients through collabor...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Shape the future of client partnerships by overseeing account management, driving strategic insights, and fostering strong relationships. Collaborate with cross-functional teams to fuel growth and ens...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Drive impactful workforce strategies to optimize customer success operations and enhance customer experience through data-driven forecasting and capacity planning...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $231K *

Lead the charge in product execution, driving growth and market penetration by collaborating with sales teams to develop strategies and equip them with tools for success. Enhance customer value throug...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.