Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$250K - $400K *

Champion revenue growth by leading a high-performance sales team, driving strategic initiatives, and fostering client relationships. Innovate processes and ensure compliance while aligning with market...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $265K *

Transform customer experiences by leading strategic post-sales engagement initiatives, overseeing vital functions like Technical Account Management and a specialized Tiger Team, and driving customer a...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$190K - $200K *

Drive global mechanical category strategy for advanced thermal management systems, ensuring optimal cost, quality, and reliability across a diverse supplier ecosystem while supporting scalable data ce...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$65K - $97K *

Shape your career as a key player in activating a thriving customer advocate community. Collaborate with diverse teams, craft compelling stories, and drive impactful customer engagement initiatives th...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$207K - $300K *

Elevate enterprise sales by owning the Coda Docs sales motion, driving growth through consultative partnerships, and leveraging expertise to close opportunities with complex stakeholders and diverse t...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $140K *

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Drive complex, cross-functional technical projects from inception to launch, ensuring alignment and timely delivery across engineering, product, and customer teams in a fast-paced, dynamic environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$196K - $250K *

Unlock creativity as you lead and elevate design for core and mobile platforms, fostering a high-quality, customer-centric design system while managing a talented team across the US and India to enhan...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Lead impactful client engagements by managing complex drug substance and product development programs. Drive success through cross-functional teamwork, strategic oversight, and proactive client relati...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $185K *

Serve as a strategic HR Business Partner for growth-focused go-to-market teams, driving talent strategies, performance management, and organizational design for optimal efficiency and scalability in a...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$116K - $151K *

Elevate your career by leading the SMB sales team to drive revenue growth and optimize high-velocity sales processes. You'll develop talent, ensure accountability, and improve operational performance...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Advance your career by leading the Managed Services division, driving revenue growth, and establishing client relationships while ensuring excellent service delivery and operational excellence. Shape...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$250K - $400K *

Develop your career by owning strategic Hollywood partnerships, driving revenue, and building executive relationships to position the company as a leading AI creative technology partner across the ind...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Media

$190K - $230K *

Shape the future of information security by developing strategies, frameworks, and policies that mitigate risks. Collaborate with executive teams and partners to enhance data protection and compliance...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$80K - $120K *

Drive growth by leveraging AI solutions and building strong relationships with existing clients, enhancing their experience with innovative automation strategies. Collaborate as a consultative partner...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Lead the transformation of customer data into actionable insights and capabilities, collaborating across Product, Engineering, and Data Science to enhance decision-making and drive business results ac...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K *

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$78K - $150K *

Elevate brand partnerships by leveraging your digital sales expertise. Drive growth through consultative selling and data solutions, fostering collaboration within a dynamic team to enhance client eng...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$80K - $100K *

Unlock your potential by developing partner engagement strategies, collaborating with cross-functional teams, and leveraging performance insights to drive sales growth and long-term success in a dynam...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $175K *

Elevate strategic capture management initiatives within the aerospace and defense sectors. Drive the proposal lifecycle, collaborate cross-functionally, and lead efforts to secure high-value contract...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $130K *

Lead your career with an innovative team, driving Master Data Management solutions in the Healthcare sector. Leverage your sales expertise to prospect and close new business while nurturing existing c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $230K *

Pioneer impactful network intelligence by architecting robust telemetry systems. Lead strategic design, oversee DDoS detection, and enhance network security while nurturing a high-performing engineeri...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$220K - $265K *

Build a high-performing platform team that drives shared services across engineering. Lead initiatives in AI, reliability, and developer experience while collaborating with cross-functional teams to s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Develop and manage client relationships to enhance satisfaction, retention, and growth. Collaborate with cross-functional teams to drive upselling, streamline contract processes, and contribute to inn...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Elevate your career by managing high-impact ServiceNow operations for top brands, ensuring service quality and customer satisfaction through strategic collaboration and continuous improvement. Join a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.