Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Shape the future of debt relief by driving new partnerships and managing the full deal lifecycle, from prospecting to contract negotiation, ensuring seamless collaboration with internal teams and empo...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Grow enterprise relationships by leading post-sale success and driving outcomes for major accounts, enhancing onboarding, renewals, and multi-location expansions with a strategic, collaborative approa...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Transform complex organizational dynamics by designing strategic communication and operational frameworks for a large product team. Lead initiatives that align with overarching company goals, ensuring...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$208K - $261K *

Shape the future of content promotion by leading a strategic initiative that amplifies high-value research across multiple channels, driving engagement and maximizing business impact for clients world...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Media

$264K - $345K *

Join a team that's shaping the future of AI-driven collaboration. Lead innovative strategies and elevate product management by integrating AI in core offerings to enhance user experiences and drive im...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Partner with us to expand our partner network and drive revenue growth by fostering strategic alliances. Utilize your expertise in SaaS and ECM to develop relationships and execute impactful go-to-mar...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Pioneer innovative event marketing strategies, managing high-impact demand generation events across the Americas, collaborating with cross-functional teams to enhance brand visibility and engagement t...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Drive the strategy and execution for B2B digital experiences by leading a team to innovate and enhance capabilities. Collaborate with cross-functional teams ensuring alignment with business and techni...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $175K *

Take ownership of Revenue Operations by designing systems that enhance pipeline management, forecasting accuracy, and team enablement. Collaborate with growth and strategy teams to create reliable ana...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$152K - $198K *

Drive strategic relationships with large enterprise clients in financial services. Focus on revenue growth through tailored technology solutions and deliver a consultative approach to enhance customer...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $180K *

Lead the charge in developing innovative brand partnerships, driving activation strategies, and enhancing brand visibility through cross-functional collaboration and strategic leadership while focusin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Drive new logo acquisition and revenue growth by managing the full sales cycle for assigned prospects, leveraging industry expertise and consultative selling to deliver tailored solutions and achieve...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Drive new logo acquisition and revenue growth by managing the full sales cycle, leveraging industry expertise to align solutions with customer needs, and collaborating with internal teams for successf...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$146K - $198K *

Join a team that's driving growth by engaging new customers and expanding product success. As a key player in the sales cycle, you'll navigate opportunities, refine strategies, and contribute tangible...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform the future of oncology by managing global clinical trials from inception to completion. Collaborate cross-functionally to ensure quality and timely execution while addressing significant unm...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive growth by managing key client relationships, executing high-impact marketing campaigns, and mentoring a dedicated account management team to exceed client expectations in a dynamic, fast-paced e...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock strategic growth by managing high-impact sales initiatives while fostering customer relationships and enhancing profitability in the consumer products sector. Collaborate closely with teams and...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $165K *

Champion the go-to-market strategy for cyber threat intelligence offerings. Collaborate cross-functionally to shape positioning, messaging, and pricing. Drive product launches and create impactful mar...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Drive customer satisfaction and growth by nurturing relationships, identifying upsell opportunities, and collaborating on account strategies. Leverage industry insights to maximize account potential a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$160K - $200K *

Accelerate regional growth by leading North America's go-to-market strategy, establishing a high-performing sales team, and delivering scalable revenue growth across the U.S. and Canada, with a focus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform enterprise data into valuable insights while leading AI-powered product strategies. Drive cross-functional collaboration to deliver secure, innovative, and measurable data capabilities that...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Optimize transformation readiness by leading enterprise testing strategies. Collaborate with key stakeholders to ensure business solutions meet operational needs, minimize risks, and validate readines...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$219K - $285K *

Shape the future of digital innovation by leading technology solutions for Commercial and Global Medical Affairs. Foster strategic partnerships, define product vision, and enhance capabilities for suc...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock potential by leveraging deep insights to shape product positioning and lifecycle messaging, influencing cross-functional teams while owning the market value narrative across a B2B portfolio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.